Todo, diseño ubicación atención

Todo bien

Property is good and clean

I didn't like that it was a diferent price when i got there from 947 went up to 1101 🙄

Love the location, room was clean and spacious

Everything was excellent!

I loved the location of this hotel. Conveniently located at a huge shopping mall that offers many stores, bars and restaurants. it is also located in a safe and luxurious area. Lobby and gym area was clean and rooms were cleaned everyday. Room service was great.

The staff was not the most attentive in the POOL AREA. For services here (more often than not) we would have to go up to the staff to request any service and if they did come around it would take them about an hour to check if we needed anything else. ALSO the pool had a mold issue & a strong scent of chlorine with tiles coming off. For a 4 year old hotel, the pool on the terrace is looking run down. It is a shame because the views are breathtaking.

location staff

took long time to check in

the hotel was always clean, the staff were so welcoming and always ready to help with any questions. the food was delicious and we loved the mall right outside.

everything!! facilities clean, services, service, staff beautiful centrally located.

the location was awesome right outside the door was shopping, restaurants, movies, and more. The pool area is very nice, the staff was very accommodating. The manager was very nice.

It took 2 days to get a iron sent to the room and to get small face clothes.

Pool area was nice and big, but pool itself was a bit smaller than anticipated and closes a bit early. Staff was very attentive. Hotel was clean, modern style and very new looking overall (see comments below), although a bit sterile. In a nice neighborhood attached to beautiful, partially open boutique mall with lots of nice shops and restaurants. Comfy beds and pillows

Views from rooms are ok, as ugly discarded construction pieces or sloppily finished tar roof exterior visible to guests when looking outside rooms. Should put lots of plants or something more pleasant to see. Lots of sun and heat enter corner rooms with wooden floors that look a bit worn. Other rooms have carpeting. Toilet seats were lose or broken, but fixed. Corner of hallway not vacuumed with lots of dust etc. upon arrival but corrected. Otherwise hotel looked very clean.

Good breakfast buffet

The room air conditioning was deficient. I reported it twice. Nobody answered the telephone when I called for service or room dinning. I had to go down to the lobby to ask for help.

bed was comfortable. I needed 2 things and they sent someone up right away. they were nice and responsive.

check in was long and had to fill out paperwork. hotel has seen better days. very tired. felt dirty. no hot water, wash clothes or hand soap. toilet seat was broken. some bulbs were out. mold in the shower. no bedskirt so platform was dirty and worn. black hair on one of the beds. room was near a nightclub so super loud. tiles missing in the pool. desperate for a make over.

Everything was good

It’s a new hotel so it’s very nice, spacious room, amazing bed and shower. The food from breakfast and restaurant is also super delicious. The hotel is at a shopping mall which can be very handy if you need to buy something.

The acoustics are bad between rooms. Walls are paper thin. Luckily I didn’t have neighbors from my room the whole stay until the last night - which was super super loud. I could hear anything. So if the hotel is not so full, it’s amazing. Ah, and the pool area tends to get overcrowded.

The breakfast was perfect for me

The lobby downstairs

really nice rooftop!

noise level in 4th level next to pool was considerably during day

i love the cleanliness of your hotel.

The pool is terrible. How can you have a hotel so large with such a tiny pool. it’s comical really. Plus you have no rules about kids being allowed in the pool. my guest and I couldn’t get in because there were parents with babies in diapers in the pool. This is unsanitary by the way and completely beneath the quality I thought the Hilton had. I will not be returning. being to swim in a pool that is of adequate size and not be stuck with dirty diaper water is one reason. The other reason is your pool is the size of a motel pool at a 4 star (quotation) hotel but you keep letting people come and pay for the pool only. which leaves 100 people to be in a pool sized for 15 people tops! there was no seating, and no place to put your things. it really was a huge disappointment.