1st, the guard/ check in lady upfront is not pleasant. Instead of a welcome, we got interrogated about who was staying there, who we were expecting with regard to friends or visitors. Even after we made it very clear that it would just be us, then she went on interrogating us about if we were gonna have a party. As if we could; they don't give you access to the sound system so that you won't make too much noise. If that wasn't enough, apparently the people who stayed there before us said they left their suitcase there, so while we were trying to have dinner, they insisted that they were going to come on property and check for themselves, even though I told them I already checked. I also let them know that I was inappropriate (in a nighty after a long day of travel), but they didn't care. They said the people tracked their bag to the house. Well that brings me to my next part. The 4th bedroom is outside, separate from the house. Since they were going to come with no regard for us, I asked them to help us fix the issues while they were there. As it turned out, the suitcase was in the outside room, which we hadn't entered or even realize was there. The guy came and got it, unannounced, and left. Apparently, he came in the house where we were, and we didn't even see him!!!!!! He didn't come over to try to help us at all either. We were waiting and waiting, all while trying to have dinner. The only reason we found out that he came was because we called to ask where he was. Several lights didn't work, and we never could get them to help us get the tv going. We also tried calling about the hot tub that we couldn't get to warm up. They just said, "did you read the book?" Yes, we did, but it just wasn't working. The coming over unannounced is unacceptable because if you have any blinds up you can see everything, including in the master bedroom and bathroom. If that's not bad enough, they also have video cameras in the house!! When our kids saw that, they were completely freaked out and were afraid to sleep in their own rooms, and they're 12 and almost 15!! Lastly, they had a used old candle in the candle holder on the patio so we had to go buy one, and every dish we used, we had to wash because they were dirty. Yuk! This place has a nice view and many people asked me for the information on it after posting on my social media, but I told them I wouldn't recommend it due to all the problems. Had I known all of this, I wouldn't have picked it!

The view is breathtaking and the location is fabulous! We will definitely be back!

House has gorgeous west facing ocean views, amazing at sunset but beautiful all day long. Outdoor area comfortable and spacious - we loved pool and spa and hung out there a lot. Didn’t use interior living/dining much. Kitchen well equipped. It was all great.

We stayed here for a honeymoon and the house itself, the views, and the upkeep were phenomenal! In addition the location was really nice and quiet which we appreciated. We highly recommend renting this property! Be prepared there is no flexibility at all on check-in or checkout time.

Waterfall House was amazing. The house was perfect for our family of five, and the location can’t be beat. We could see the surfing cove and the Manta ray swimming spot from the beautiful lanai.

This property was absolutely AMAZING, the pictures did not do it any justice. It was everything we wanted and more. We had some issues with the water in the beginning of our trip but the property managers were super accommodating. Now that I have experienced this property in Hawaii I don't think I could go anywhere else!

This was one of the best vacations we have ever had. Our whole family was together and we could not have chosen a better place to stay. The home was fabulous. The property management team was 5 star. If we needed anything, they were right there. My whole family and I would recommend this place highly.

This property provided gorgeous views of the ocean. The outdoor space provided space to lounge around while the pool was a nice refresher from the heat. The house was clean and kept nice. There were plenty of towels, linens and paper products provided for our use. Our family thoroughly enjoyed our stay.

View and lanai outstanding. The house is meh. Description states high end more than once. In 1989 when it was built I’m sure it was. The description states “all rooms have fans” technically true since they are attached to the ceiling but master bedroom one has no power. The other two bedrooms in main house are one speed and very slow. They are useless. Fourth bedroom and living room have no fans. Temp is 80s well into the night when it drops to mid 70s in early AM. Plan on spending the $150 PER DAY for air conditioning to sleep in the summer due lack of fan function. It’s a 3 bedroom in the main house. The fourth bedroom (with two twin beds) is attached to the garage with no bathroom. You can only access it by going out the front door, up a staircase to the driveway around a corner and opening a door with a different code. If you were hoping to put small kids in that room it’s doubtful that it will work for you. Some of the woodwork in the living room and bedrooms almost looks moldy but it may be a warping of the finish due to age. The electronic entertainment systems in the living room apparently requires extra external fans in an old cabinet which never stops running and sounds like you are in a server room. Moldy ceiling around waterfall and in other areas of the house like fan blades, AC vents, & clothes washer. The view and lanai are great. The kitchen is good. You have to weigh if the view is worth the frustration of expecting “high end” and finding meh.

Our group of eight adults truly enjoyed our stay at the Waterfall House in January 2020. The location was great and the views were amazing! We had a few maintenance issues when we checked it, but the property management company was responsive and sent a maintenance person out the same Sunday morning that we called. The house is just as shown in the pictures, however, it requires some minor maintenance attention in a few areas. I would recommend the house to my friends and stay again when I'm back in Hawaii.I will never forget those views and floating in the pool.

Our group of eight adults truly enjoyed our stay at the Waterfall House in January 2020. The location was great and the views were amazing! We had a few maintenance issues when we checked it, but the property management company was responsive and sent a maintenance person out the same Sunday morning that we called. The house is just as shown in the pictures, however, it requires some minor maintenance attention in a few areas. I would recommend the house to my friends and stay again when I'm back in Hawaii. I will never forget those views and floating in the pool.

Excellent house for our family for a vacation.

Beautiful place, lots of room, view you can’t beat

It is a beautiful house on a great location but it needs some work to get it up to standerd again.

Had an awesome staycation. Wonderful view, great location, clean house and great property management. It was amazing to enjoy this home away from home

This house was a great choice. We spent more time in the house than I would have ever guessed being in Hawaii, but it felt like the best place to be! It was clean and open, with a spectacular view. We had our coffee in the hot tub every morning and made dinners in the awesome kitchen. You can hear the water falls all around the house. Our hosts were great, they even gave us a late check out. All in all it was totally worth it!!

We loved the house. The views are priceless and the layout of the house will take your breath away. Overall, everything was very clean, very quiet at night, great location for everything you wanna do on the island.Brand new beds and fridge were just another bonus for us:).