Bery good

Overall this place is great. Clean and easy to get to. The only complaint was that it cost extra to use Grand Mayan pools and it takes 10-15minutes to drive to them. This was not clearly stated in the property description and is advertised as having access... which is true, but at an additional cost. Other than that the place is fantastic.

Staff were incredible. We loved getting to know them during our stay. The unit could use a little upkeep/upgrade (shower backing up even after maintenence call, dirty vents) but it was overall quite clean and fit the bill for us well. The condo was quiet and having two beds in 2nd BR was perfect for our family. Check in was easy once taxi found the right place. Grand Mayan and vidanta was fantastic but it is a bit of a hassle to take multiple shuttles just to get there. Wished there were better options for walking from the drop-off. Would still do it again. The pool areas at grand mayan are excellent (get there early as all chairs are reserved by late morning, despite signs saying you can't reserve them with towels or stuff). Tons of nearby restaurants. Ubers were slow to respond probably due to security at condo but half the price of taxis. Overall we had a wonderful vacation and would highly recommend this option if you don't mind the golf cart/shuttles back and forth and see it as a chance to meet some genuinely good people providing top notch service.

Ground and property are well kept, clean and safe. The concierge (Ricardo and Lalo) are very attentive, and the owner Guillermo, is on top of everything. Communicating with him is very easy, responds in timely manner and very accommodating. Definitely will come back again

We typically stay at the Grand Luxxe in Vidanta and wanted a few extra days, so we booked this 2 bedroom for 5 nights. It was very nice and quiet. Communication with the manager was great. You are still able to use the grand Mayan pool in Vidanta, but that’s about it. The mattress was a little hard so we put the couch cushions on the bed and used another fitted sheet to keep them on. Great sleeps. Getting back and forth to Vidanta was just a quick golf cart ride away. We would stay here again!!

I loved it! Owner always paying attention to anything that we needed. It was was very nice to stay here. I really enjoyed it. Willing to come back here tomorrow! 😀😀😀

Was decent property. Having to call for shuttle to and from room was a bit of a nuisance. Was very quiet.

Balancan condo is a little slice of Paradise in NV. Gorgeous grounds with manicured lawns, flowers, lush shrubs and Palm trees to provide privacy around the pool. The staff were friendly and very helpful...calling for taxis, providing pool cushions for lounge chairs and keeping everything clean. The condo was clean and comfortable with all the amenities as advertised. Guillermo was easy to reach via email, and quickly answered any questions we had about the condo and PV prior to arrival. Great location close to Paradise Village in NV if you are looking for a quiet relaxing vacation away from the crowds of PV. Close to, in our opinion, one of the nicest beaches in PV area....Nuevo Vallarta Beach where you can get a table, chairs and umbrella at no charge as you enjoy great food and drinks at a reasonable cost at Coco Beach restaurant. But I have saved the best for last....Balancan has a spectacular swimming pool that easily stretches 100 metres between the Balancan and Siebel Condos. An amazing place to relax all day or for a few hours after a day at the beach.