only one bathroom not great for 5 people , needs more chairs in living room and kitchen , could benefit from blinds , facilities poor for recycling

Location is good for us, a nice walk into the city centre

only 2 coat hangers in the wardrobe

Lots of space, in a small private house with garden was great just outside of town. The host made check in and out really easy remotely and were really pleasant to deal with.

Not much nearby in terms of pubs or restaurants or takeaways - needed a car for everything.

Great communication throughout. Will revisit tahts for sure.

Great house, loads of space and has everything you could need. Beds were comfortable and it was clean and tidy. Access via key safe made it easy to check in and out. Tea and coffee etc provided as were towels and shower gel. Would definitely stay again.

There is not much not to like, the house is on the outskirts of the city centre. We stayed over for race day and it was impossible to get a taxi so we needed up walking the 45 minutes back. Ordinarily I don't think there would be an issue but we found out the hard way. Price is charged per person which made it more expensive even though one person had to sleep on the pull out bed. Would have preferred a flat rate for the house so we could have had an extra friend stay or not lose out if someone cancelled.

The location from the zoo to Lion House was 3 miles. we were able to find it.

Unfortunately we had to park across the road, this wasn't noted in the description of the property. Luckily we managed to find parking. My husband emailed the property owners and explained there was a strong smell of tobacco smoke as we entered the property. We are a non-smoking family, but didn't want this to be noted on our records. We did get a response immediately, which we are grateful for. Thankyou

Location was excellent, so easy to find and get back onto motorway the next morning. The rooms were great sizes. The decor was nice, everything was super clean and tidy. Excellent customer service from the booking team! Plenty of on street parking Close to local shop and a nice playground for the kids

The bathroom had a few issues - damaged wall, shower pressure was awful, curtain rail was precarious. Walls were thin and neighbours were unfortunately very noisy...

Exceptionally clean house, beds comfortable with lovely cotton linen & nice white towels. House had everything we needed except for lighter for gas hob, which should have been in drawer. Management company on hand to report & adding to their check list in future. Was a little shop within walking distance so we were able to get matches!! Easy reach of zoo & Chester shopping. Management company very helpful ringing & emailing before our visit with checking in details etc.

Location & great communication with the host. Place was very clean 👍🏻

It was an apartment that was well maintained and very clean. We had most of what we needed and directions were good. Keys in collection box were easy to find.

Needed steak knives, small drinks tumblers and some milk in fridge to be perfect.

Could have been a little cleaner

Great property, hassle-free check-in, the team were very helpful; location is perfect, the property was spotless, couldn't fault it. I work away a lot and will definitely be back

Located in a lovely quiet area of Chester, the property had it's own parking if required and a spacious feel to the rooms. Kitchen had almost everything required to self cater effectively and the space was well heated. The host was brilliant in communicating what to expect upon arrival and access was easy to locate.

Unfortunately I was unable to use the hob as the sparker wasn't working and the handheld lighter in the drawer was out of gas. The mattress left a lot to be desired in terms of comfort, I would suggest a topper to improve on a good nights sleep.

Great place, excellent location. Easy access, staff were very helpful and the property was spotless.

Easy to find, Outlook is taking care that everything is fine on arrival and are making sure that the guests are happy. The property is clean and we had plenty of fresh towels

The only negative was that there is no coffee maker e.g. french press and no big table for people to sit and share a meal.