The location is wonderful. But the building is damp, the crockery and cutlery is poor and old. We could have tolerated these issues, but the lack of sound insulation between floors is terrible. The occupants above had a young Family, a dog and a habit of dragging things along the floor above us. This would not be such a big deal during the day, but this disruption continues until at least midnight almost every night. We were just getting constant disruption of our sleep and decided to leave after only four nights. There is no-one at the property to discuss this with, so we locked the building and left, never to return. San Gimignano is beautiful and the apartment is in a fantastic location, but the place needs some love and attention to detail, it could be so much more.