A few problems. Refrig:Should have been cold when we got there,Light out inside frig,Would only dispense crushed ice even on cube setting. Crushed ice melts to fast in the heat there,The tv system and remote sucked.Remote was hard to work buttons had to be pushed real hard and then sometimes skipped channels evev after we replaced the batteries.I really didn't go there to watch tv,Last there were burnt out bulbs in the kitchen made it a little dark to cook.All and all a great place to stay.Just a few little thing to make it perfect. Would definitely stay there again Great location to everything you want to do.

We loved the view from the balcony. The space was amazing in the condo. The only complaint is that the microwave and kitchen sink was dirty and there was dust balls on the master bedroom walls. The carpet in the living room is white in the pictures but it was almost black from it being so dirty in person. The outside light on the balcony doesn’t work either which would have been nice to have so that we could have enjoyed it at night.

Good location, loved the balcony and the view!h

Everything was excellent except for roaches in the kitchen and it took a couple of days to get someone to come and spray.

The place was nice and clean for the most part. The guest bedroom bed was super uncomfortable and the pillow cases were too small for the pillows. The biggest issue was when I went to open the dishwasher and there were a TON of roaches and it was so gross!

Condo was very nice. Big balcony. Clean; beds were comfortable. Walkable to many places to eat/shop/drink. Pool is very big. Property was clean and easy to navigate. Would stay here again.

The first day we arrived the office was closed so we where unable to get the door code. A temporary one was provided after several phone calls. As soon as we get things packed in we noticed several live roaches in the kitchen and the air conditioning wasn’t working. The next day the maintenance man advised they had been to check but nothing had been done. Once he did come he was extremely rude and accusatory as if we damaged a curtain rod. Several messages where sent to property owner with no response. Air conditioning was serviced a few days later and maintenance advised the problems have been occurring since December and the owner would not approve fees to fix. After “fixing” the air he left and within 2 hours it was broken again. I am very understanding of mishaps but to have live roaches and no air then the maintenance man being so rude is unacceptable. Had one person acted as if they cared then I would have been more understanding. Not to mention there is no office onsite and the offsite office closes at 5. So any issues you have after require a ticket. Very poor customer service.

Overall, this property was great! Perfect location and easy access from parking garage to unit and unit to the beach. Large patio and big bedroom/bathrooms. Very comfortable living room and kitchen. Only drawback was the heat was not working. It was not terribly cold so we managed. The TVs were a little difficult to work as well. Not a deal breaker and would definitely return to this location.

We had a great stay! We come to PCB every year and really enjoyed our stay at Twin Palms. The unit was nice and clean, had everything we may need. The balcony door in the master bedroom was a little hard to open but we were still able to access. Elevators were fast and rarely had to wait.

Great area, clean, easy check-in, great customer service. Beautiful view!!

Started off with excellent contact with the property manager during booking. Arrived and it was exactly what was described. Well maintained and comfortable. LOVED THE BALCONY! We spent hours out there. Only negative of the entire stay was no free beach chairs and umbrella with the stay and the guy on the beach was kind of a jerk about it. Would stay again in a heartbeat!

Nice property, good location, beautiful view!

I’ve been staying in PCB for the last ten years and this was the first time staying at the Twin Palms. During the checkin process it took until 6pm before we could get into our room, which was a waste of a full day. The informed us that they were waiting on an “inspector” for the room to be cleared. I’ve never rented a property with a 6pm checkin time. When contacting the property manager she was less than accommodating and seemed as if she didn’t care. Then during the stay the maintenance man harassed multiple people at the pool for not “wearing” the wrist bands even though the wrist bands were in everyone’s possession. Our bands were in the beach bag with us so we could show anyone who needed to seem them. The maintenance man raised his voice at a family member demanding the wrist bands be on the wrist and not in the bag. Very unprofessional. Needless to say, I will never stay at the twin Palms resort again. I have never experienced such an experience in ten years of vacationing in PCB.

Excellent will stay again clean and quiet

We had a great time! Beach views are awesome. Unit is equipped with everything needed.

Great vacation

They mixed locations. I found at the appartment the wrong parking card and wrong wristbands. The security wanted to tow my car and ask me to leave the pool cause my wristband was from other location. They asked me to come and change parking card and writbands (??!!) to their office. They offered me the dolphin cruise in the tornado weather to calm me down....

We really enjoyed our stay. The condo was very clean and the furnishings were nice. The patio was wonderful. Even though it was chilly in the mornings the sun made it perfect to sit out on the patio. The only negative was we did kill a few roaches, which we told mgt. about and the lack of large coffee mugs but the mugs are trivial😁

Enjoyed our stay at this property. Very nice.

Check in was easy and Celeste was very quick to take care of any needs we had... The only bad part was property owners closed the pool at 3pm on Saturday for a business meeting, didn't get there til 6 which closed the pool for rest of evening, they didn't even use the pool not did they let vrbo (book that condo) know they were doing so which was a disappointment and we had to change our plans around

Some of the light bulbs need changed and the battery of the smoke alarm went out on Sunday and when we left on Wednesday, it still had not been fixed.

Wonderful property! It had everything we needed. Elevators were fast, beds were comfy. One of the balcony door locks was stuck & maintenance came right away. We would definitely stay here again.

This condo was perfect for us. Location was excellent. Minor issue with fridge, but did not deter from our vacation

We visited with elderly parents. They enjoyed having the walk in shower and lazy boy chairs. Property was clean. Elevators fast. Loved the big pool. Would stay again.

Very easy property. Management cola y was great.

4 cousin trip to beach, condo was perfect. Mgt inattentiveness to us before trip was great. First condo we have stayed in with room dehumidifier, was awesome. We'll be back.

Loved the location of our condo. All the codes are excessive and redundant. Nice condo but there was blood on sofa mattress pad and nasty on floor behind sofa. Project manager was very helpful and took care of us and our needs. Left keys in bedroom drawer. Hoping they can mail them

Overall we had a good stay with family. Upon arriving there was pigeon poop all over the balcony ( no exaggeration) splattered all all over the walls and floor. They did come and clean it within a few hours. Called about number codes that we couldn’t get to work on gates, she insisted on they were the correct codes ( had to get correct codes from another guest). We were at the end where the trash shut was, it got stuck and was backed up for two days (smelled terrible), finally had to call. There was some bad weather, but even when sun was shining they still had gates closed to the pool. Disappointed in many ways with our stay, but not in the condo itself. It was a very nice condo.

From checking in to the moment we left no issues at all

Do not let reviews on this condo deter you in any way. The beds were plenty comfy. The furniture was in very good shape and the condo was SO clean. We had 4 adults and 2 children. We were able to stay there comfortably. The balcony was the best part! It was so large! We even got to share it with a little bird family or chickens as my son called them! Haha! It was the perfect place to drink coffee in the morning and watch the dolphins play! The location was excellent and the parking garage was spacious unlike other condos we have stayed at. ALSO, the elevators were so fast which we also were not used to! We will definitely be booking again!!

Awesome balcony and view from living room and bedroom. Beach was great. Just a way down past Twin Palms beach it was jam packed. The private beach was very nice!

We had an amazing stay and can’t wait to come back. The view is incredible! :)