Our condo was probably amazing fifteen years ago, but time has passed. The the molding, doors, and furniture are nicked, scratched and dented. The bathroom door in our bedroom could not be closed. It was a 1/4 inch larger than the opening. The slider that led to our patio could not be locked at the handle so a “drop bar” was installed. I have stayed at many timeshare’s and they have always been immaculate and updated. It’s time for Wyndham to pour some money into this resort. The unit had everything we needed. The kitchen was well stocked and the air conditioning worked great. We will look for a newer resort next time we are in the area.

On the day of arrival we were switched to the sister property of this resort and did not stay in the property originally booked. The communication with owner/manager was difficult and messages went unanswered prior to arrival. Once the manager contacted me, communication was friendly and informative. The property was clean and very spacious for my family. My kids enjoyed the pool and it is close to grocery stores, many restaurants, and area attractions. However, if we are to stay again I would book directly with kingsgate since there was no benefit booking this propety through the owner.

This is the first time we stayed at a resort through VRBO; we've always stayed in a personal home. While that was a unique experience in that the communication with the "owner" wasn't quite as quick as usual, the resort itself was superb! We visited in December and enjoyed the outdoor pool (heated to 89 degrees!), whirlpool, arcade room (totally free--no tokens or coins needed!), and nearby day trips (Busch Gardens, Jamestown, and Williamsburg). It was a great "home base," and the two-bedroom suite was more than enough space for our family of 3.

We had a nice time at this property. Check-in was easy and the property was ready when we arrived. The location was nice because it was located in the back, away from a lot of the noise of the pool area. It backs up to the woods and was quiet. We did hear neighbors at times, but it was not bad. This property is not within walking distance of Colonial Williamsburg, but it is in a great location, easy access to lots of stores, etc. Thank you.

This property is wonderful. It is very clean and well kept, which is always tops on my list. The staff are kind, friendly, and very helpful. If you are traveling with little ones, this is the place to go as there are many things to do onsite that can occupy them during your stay. I will be returning for sure.

Condo was spacious, amenities were delightful, and all issues were taken care of immediately. If the zoo in the rental above us would have just slept in past 6:30am, it would have been perfect. 😬

It’s 2020, so it’s hard to give a resort that’s a destination drive 5 stars if they have no charging capability. We have a plug in hybrid and we would have really liked to cruise around Williamsburg in EV mode rather than burn gas. A few level 2 chargers would be an easy install and fairly cheap, or even charge for the electricity via ChargePoint or put into on the room via the room key. Our other car is full time electric, I couldn’t bring that at all to this resort. Otherwise - great resort, very friendly and not too far from Colonial Williamsburg. Pedestrian access is terrible though, no sidewalks out of the place. Very much a resort out of the 1990s, could definitely be modernized for what modern families are looking for - active transportation (walking, biking) and electric vehicles. They have also upped their cleanliness game (probably in light of the pandemic) since our previous visit a couple years ago. None of the cleaning “film” you sometimes get in hotel rooms and everything was spotless when we arrived.

Great location and amenities. 2 pools, coin free arcade, mini golf, tennis and fitness center. The kids had a blast.