Bad response time

Nice place to stay fairly close to town. There was very hot water, space heaters in each room, a great selection of movies online, liquid soap for the sinks, paper towels, dishwasher soap and a flashlight. Take shampoo, conditioner, and your own tissues.

This cabin was just perfect for myself my husband and our two boys. It is close to the Village and ski slopes. The property was clean and had everything we needed. Best of all the jacuzzi was clean and warm. We will definitely look into renting this property again.

Cute vintage cabin in the woods. A little rustic but charming and close to downtown in a quiet neighborhood and street. Beds and furnishings were soft and cozy. Easy to clean up after using. We loved our stay. My family and I would stay again! Only recommendation is that toiletries be made available.

We specifically searched for Properties with Jacuzzi’s and when we got there, the Jacuzzi was murky and unsuitable for use. There were cob webs everywhere, used condoms in the nightstand, toilet ran, cabin run down

Less then a block from the beach, very nice and grandkids had a blast

So this trip we saw this cabin which look pretty cool. We booked it and still got charged a 200 pet fee when I said I didn’t have one so hoping I get that back. We tried to do early check in and instead we got the place right at 4. So you think the place would be spotless but there was spiderwebs hanging off the ceilings. BBQ was dirty and never cleaned. The hot tub lights did not work and sometimes would get too hot. That master bathroom had a wet carpet under the toilet. They charge you a $125 cleaning fee but they make you take your own trash to the trash site or they will charge you $25 a bag. They make you wash your own dishes and place them all back where they belong. There’s a sign in the 2nd room bathroom that’s states you must clean the shower or else your deposit will be effected. You must remember where all furniture was at the beginning and place it back or once again they will charge you. The cleaning fee is ridiculous for the amount of stuff they scare you into doing. Overall the place was cool but all these rules and scare tactics into doing them are ridiculous. And the communication after you check in is non existent. The last morning before we had to check out I had to go to the ER because my girlfriend had altitude sickness which we didn’t realize was a thing. So I asked for late check out so we had time to clean without having our deposit taken away because she was throwing up and scared since 3am Sunday and the ER in big bear is small so the wait time was over 3 hours but nobody responded about this situation and when I let them know about the wet floor so we wouldn’t be charged. So like I said cool place and this is a thorough review and close to the resort and everything else. I just hope I get my deposit back entirely because I left that place cleaner then I received it. Definitely sticking to Airbnb from now on.

We enjoyed our time in big bear. Cabin was cute and cozy.