Exceeded expectations

This condo has everything you would need. Very spacious with an awesome view. Just know it is a good walk from the parking lot. Would definitely return. Hanalei Bay Resort is very lovely.

Views make the place everything we hoped it would be. Set on beautiful resort property with beach access. Loved the closet of vacation gear; and the AC units kept the place comfortable.

We stay at HBR every time we visit Kauai. This is our 4th time and we have stayed in a different rental each time at HBR. This one has been my favorite so far. It was beautifully decorated and the view was amazing. The washer and dryer came in handy because we have 3 under 3 so laundry is a daily necessity. The loft and beds were perfect for our kids. AC worked great. Fridge was really nice. The closet was also full of beach toys, boogie boards, coolers, chairs and umbrella. We did decide to move any items that could break away from our toddlers and rented a baby gate to close off the stairway up to the loft but that was about it. I would 100% come back to this rental with our kids. Not really a con, but a recommendation - There is a broom but if the rental had a hand held vacuum that would have been icing on the cake. The only "downside" to this rental is the building is the bottom of the resort so it's an uphill trek to the parking lot. It's not that far of a walk, and kind of nice to get your heart rate up BUT you can call the front desk for the golf carts to come pick you up. To that point, I definitely recommend tipping because the guys are great and will help load and unload the cart. HBR has never let us down. We talked to a couple who has been coming to Kauai for 21 years. They said outright that Hanalei Bay Resort is the best on the island and I would have to agree.

Nice large condo at Hanalei Bay Resort. Rainbows, waterfalls and beautiful Hanalei Bay views from the bedroom or lanai. Short walk to beach or use shuttle service. Two restaurants on site.

Very clean very quiet and very comfortable. The view is incredible! The appliances are newer and we made use of them. Everything was great! The hike back up to the checkin building was a little workout but we did employ the transporters a few times. Just a beautiful place inside and out. Swimming pool was soooo awesome. Thanks for an amazing stay!

Fabulous

Great stay with amazing views and a short walk to a great beach shared with 1 Hotel

Thoroughly enjoyed our stay at the Hanalei Bay Resort at this Private, Spacious Condo. Everything we needed to make our stay comfortable and easy. The kitchen is well stocked. Washer/Dryer was very useful. The stocked closet of beach chairs, flippers, tennis rackets, etc was very convenient and an added bonus. (Would recommend access to a broom to help keep guests stays tidy.) The property is tucked away overlooking the bay and Na’Pali Coast, a truly breathtaking view. Quick walk to the ocean/ pool/ tennis courts/ bar/restaurant. Would highly recommend this property and it is on our list to return. Mahalo 🌺

Me, my wife and our kids enjoyed our stay at this condo, beautiful view of Hanalei bay from the balcony, nicely furnished rooms. Kids were very happy with the pool :) All needed was there. Very nice and quiet location.

Great service. The golf carts are excellent. It was absolutely beautiful. The place was decorated so nice. I could look at that view all day and the stars at night!

Our stay was AMAZING! Lots of fun with our friends and family. The resort was clean and the staff are friendly.

We loved our stay at the Hanalei Bay Resort! The views, tranquility and pool were wonderful. The view from the unit was very nice. We would absolutely stay again!!! A few reasons for the 4 stars.. we needed to change out dates and messaged the owner numerous times 10 months ahead of our stay and no reply. As time got closer (I think 1 month) messaged again and was told we can't modify to stay 2 less nights because too close to our stay. It definitely put a kink in our travel plans and felt 10 months was enough time to inquire but we didn't receive text or emails back. The livingroom TV was really really small and so we ended up snuggling in the master bed to watch tv so never really used the livingroom. Other than that such a lovely stay!

Our family of 4 had a really nice stay. The views from the lanai across Hanalei Bay are extraordinary. Condo was clean and plenty of room for 4. Groceries and restaurants are close by (5-10 minute drive).

I have stayed in this unit twice for a total of 17 days in 2023 and love it! I also have stayed at this resort in another unit and can appreciate the nice touches Steve has provided, as well as the unique location of this unit. The location is ideal because it is on the second floor but because it is a two story unit with a loft upstairs, it has high/vaulted ceilings and no neighbors above the unit. In addition, it is much more quiet than many of the other units because you don't hear the gas-powered carts nearly as much as you do from other locations. The view is also lovely and the furnishings are much higher quality than the typical units at this resort. The teak furniture on the huge lanai is lovely and the cushions are quite comfy. We spent many hours on the lanai eating, drinking and just taking in the gorgeous view. A huge plus is the recent opening of 1Hotel Hanalei Bay, which shares the same beach as the Hanalei Bay Resort. I enjoyed having cocktails at their pool bar and eating at their restaurants. The only downside to this unit is that the A/C doesn't work as well for the upstairs loft area as it does for the master bedroom. I had no problems getting the temperature very cool quickly in the downstairs master bedroom, but no matter how long I ran the upstairs unit, it never got cool enough for my friend to sleep comfortably. I think it could benefit from a service call/repair. Steve was a great host and very responsive.

Only the air conditioner in bedroom worked. I reported it and they said they are waiting on a part. Stayed 6 nights and never heard a thing. It looks they they are aware of the problem but just don't fix it. They views and location are outstanding. Oh and be ready to walk a lot of very steep hills.

Beautiful views! Best part was sitting on the balcony looking out over the bay. Nice quiet stay. Resort is beautiful!

Overall, we were happy with the place. The unit was roomy and clean. We especially appreciate the two twin beds in the loft for our adult-ish kids. There were plenty of extra towels in the closet. The temperature that week was between 70 - 80F so it was never too hot. AC in the bedroom worked well. The view was amazing, we loved the Jurassic Park feel. We couldn't see much of the water since there was a lot of trees but that's okay, we liked the mountains. There was beach equipment that was available for use. We loved the beach chairs with the straps and pockets. Unfortunately the beach umbrella was broken, so it was a waste of time and energy to carry it all the way to the beach and have it not work. There were several snorkels but mostly for kids, and no adult fins. We did use the boogie boards, and the tennis rackets. We arrived late and didn't know that there was no coffee, sugar, or creamer in the room. Also, there was one little bar of soap, and one little bottle of shampoo and conditioner, and no lotion. Unlike a hotel, they don't give you more since the unit is owned by a private owner. The resort was beautiful. The walk from the room to lobby or parking lot was not so bad, if it was too hot to walk we called and they'd give you a ride in the golf cart. We enjoyed the pool and bar. We had dinner at the bar, but there's no breakfast or lunch places. We loved Kauai, so quiet and different from the other islands, and Hanalei Bay was the perfect location for us.

We had a wonderful stay at the property. Location and unit can’t be beat. We’ll be back!

This property and it’s mountain and bay views make it one of the most beautiful resorts on the planet. We are so thankful to be fortunate enough to vacation here. Keep up all your hard work to keep the resort in good shape.

Our family enjoyed a memorable vacation in this comfortable condo. The owner checking in with us right away to make sure that everything was going well...which it was! We rented the adjacent unit to accommodate all of us. It worked very well for us. We all enjoyed the magnificent view, the soft rains, the many rainbows, the birds and birdsong, the scented air, the swimming pools...the many orchids and tropical plants and the many amenities offered by the resort. We had a splendid time....

Hanalei Bay Resort is a great with amazing views and gorgeous landscaping! This unit is perfect for enjoying the beauty of Kauai. The mountains, Hanalei Bay, and the ocean can all be viewed from the spacious lanai and even from the king bed in the master bedroom. Our 7 week stay was beautiful and magical. Steve (owner) responded quickly with answers to our questions and when the a/c needed repair. Highly recommend and will return.

One of the most beautiful locations we've ever stayed at.. The unit is perfectly described and both elegant and comfortable. The owner made the whole process extremely easy and hassle free. Breath-taking views of Hanalei Bay

I am late posting this review, so hopefully the simple issues have been resolved. We stayed April 2022. Positives: Beautiful, amazing view. Quiet. Bed was comfortable. Lots of beach and pool toys. The kitchen was stocked with spices which was nice for cooking. Onsite restaurant was handy but selections and hours were limited. Resort staff were friendly. The property manager was quick to respond to concerns. Negatives: The unit is run down. A quick trip to Home Depot (there is one on Kauai), a few hundred bucks, and a weekend of work would solve some of the issues. There is a missing cabinet door under the kitchen sink, other cabinet doors do not close because the hinges are bent. The bathroom fan is rusting and very dirty. The area around the AC in the bedroom has a hole in the wall and shows the outline of what must have been a bigger AC unit as the paint color is different (note someone mentioned this is a review from a couple of years ago and the area still has not fixed). Areas around the light switches are dirty. There is a variety of lightbulbs in the overhead lights which gives a weird glow and looks terrible. The living room furniture is not comfortable for lounging. Are these big issues? Did they ruin our vacation? No, but for the price this place should not have these simple issues. Honestly, get them fixed it looks horrible. About the resort: HBR is beautiful, but if you or a family member have mobility issues this unit would not be a good choice. The unit is approximately 1/4 mile (according to my phone and watch) from the start of the large parking area and it is hilly walk. This was a pain when forgetting something in the car. You can call for a golf cart ride, they were pretty quick to get us, but we only used this when checking in and out due to luggage. Check in was time consuming due to the line of resort guests also checking in. There are resort fees. The unit door requires a physical key which isn't a huge deal but a pain if you're used to staying places that have a keypad.

The resort is a superb property nestled into one of the best areas on the island. Us three middle-aged brothers were blown away with our overall eight day visit to the resort. The unit was the absolute perfect size for three men, and the access to the beaches, river, pool and hot tub was offered in every direction, right outside our front door. We were able to take a short walk to serious surf, serious relaxation or solid entertainment and we feel blessed to have found this condo on this property. Our overall review unfortunately had to come in at 4 out of 5 stars. The only reason we didn’t rate the resort a 5 star was due to the lack of cleaning to our unit. (The property manager/owner was perfect with communicating and booking and the condo itself was absolutely gorgeous with a stunning view)….My brothers and I were able to overlook the following details, just need to give honest feedback for the owners: Upon arrival, the condo had barely been cleaned. The kitchen had a serious fish smell and several of the kitchen drawers had obviously been soaked with fish juice and never properly cleaned out or wiped down with disinfectant. This gave the entire unit a fish smell during the whole week we stayed. (The beds were clean/made and the whole unit was somewhat cleaned at a basic level). However, entry to the unit had cobwebs/dirty bench and just needed to be cleaned. Last, we found dirty underwear in the upstairs loft next to the bed which wasn’t impossible to deal with, just hard to miss. Mainly, the fish smell in the kitchen is something the owners need to know about (definitely not the owners fault). Again, my two brothers and I are middle aged men and we were able to easily oversee the lack of cleaning as we were blown away by the size of the unit, location and world class view exactly like the pictures show - every morning and every night. The owners of the condo seem wonderful. MAHALO for giving us an unimaginable week stay in your world class island home! I hope we can stay again some day! Seth

Spacious unit with Beautiful views. Parking was tight and difficult to find at times. This is part of a resort and extra resort fees were not told upfront. It would be better to state that in the listing.

We were blown away by this beautiful escape on Kauai. The amenities at the resort were wonderful. Fom the onsite restaurant to the pools to the golf carts that help you get around, everything was beautiful and comfortable. Staff was friendly, and our favorite activity was heading down to the calm, quiet beach downhill. The views are once-in-a-lifetime incredible, and we hope we can return to this condo to experience it all again.

The PROS : 1/ Immaculate grounds 2/ Beautiful view from the large lanai 3/ Great antique Asian furniture 4/ Nice walk to the beach with some inclines for a work out The CONS: 1/ Antiquated small bathroom with a moldy shower head and cord 2/ The washing machine was broken the whole time we were there. We were instructed to wash our laundry in the guest laundry facility located up the hill from the condo and be prepared to pay $ 4 for each washing/ drying load. 3/ The place is in need of a good dusting

I had researched HBR very carefully and was fully aware of the resort, with one restaurant, no swim-up bar, full parking lots and steep paths, those shortcomings are very minor because the resort has a great location and phenomenal view. I had high hopes for our unit, being that it has an unobstructed view from the balcony. When we checked in at 2:30, we could not get in the room until 3:00 for some reason, as the unit was clearly not being worked on, the front desk made it very clear –“If anything is wrong with the unit, you need to contact the owner, as it is an owner controlled unit”. I was already aware of this but for the front desk to stress it, should have sent off clear warning signals. When we first opened the door, we knew we were going to have problems. The air conditioning was not working. I was able to get the AC working in the bedroom but not in the main unit. As it was later in the day, and getting hotter, 87 degrees, I decided to contact the local property manager. She was not at all helpful, saying “sometimes the AC works, sometimes it does not” and “I thought the owner fixed that”. I asked her to contact the owner and have him call me. She did offer to bring over some fans. I was able to find the correct remote for the main unit AC and after I did some online research, I reprogrammed the remote which did make the AC unit function, fan would run and turn on/off, but still no cooling air. I was concerned because we were running it all day and thought it might improve but it did not. Also concerned that the defective AC might be an electrical risk, I decided to check the smoke detectors, to my surprise both smoke detectors had the battery removed. Since the owner did not call or return my email the first day, I contacted the property manager to bring over some fans, which she did by leaving 3 fans and battery by the door for me to assemble and put in the unit There were a number of issues with the unit, all that seemed minor by themselves: Broken or missing cabinet doors, Light switches and lamps not working, Missing cover on bathroom lighting fixture, AC not working, Washing machine full of water that I had to drain manually and no response from rep/owner. Broken shelves, No fire extinguisher But combine these with no smoke detectors just proves this owner does not maintain a safe unit. Wish we had a better unit but Kauai/Hanalei were great! Didn't let the unit bother us. Live Aloha but future renters should know.

The kitchen could use more attention as to utensils...pizza cutter and pan. It would have been nice to have a complimentary coffee upon arrival since the flights are long and didn't feel like shopping that night.

Amazing space with high ceilings, good lighting, great flow and layout, beautiful furnishings, and wonderful amenities. The location is wonderful, the resort was fun and beautiful, and we had a great, relaxing time start to finish. And of course, THE VIEW!!! The host was very informative and on top of everything, and made themselves available if needed. I would absolutely stay here again and again and again!

My family stayed at this unit for the week. The resort is beautiful and we especially loved the amazing view from the lanai. The unit came with beach chairs and bogey boards that we used daily. Great unit for a perfect Kauai vacation!