We left July 29,2023 bed bugs ,,dirty house your so call 24/7 emergency personnels just kept taking messages and no one ever responded back i sent numerous emails after unanswered phone calls no family wants to stay in a house with infestations of bed bugs biteing on us as they did my daughter , thats why we had to leave ,we have pictures of filthy living conditions of your facilities that we paid well over $2000 for and we have to endure unhealthy living conditions being bit by bed begs, dirty sheets, dirty blankets, dirty tables, other people dirty clothes and items still here as if other people already still staying here , broken beds, old damage pool tables, broken pictures, dirty refrigerator, missing racks on refrigerator, locks broken , false advertising. OLD dirty broken furniture, cracked floors, dirty blankets and chairs. This is an embarrassment and disgrace to our family. We were still waiting for someone to come and look at the pictures, we need a number to see if we can send pictures to a cell phone number of the bed bugs and my daughter bites all over her back. I would truly like to know how this unhealthy serious issue will be resolved and handled professionally before we send everything to the BBB, all social media platforms and the health department then notifying the news stations. We sent an email and called several times about all this, We left early on the next day

We enjoyed our stay and look forward to booking again

The only good thing about his property was the space, other than that, it was AWFUL. There were a lot of issues with this property. The water jets did not work in the Jacuzzi, neither did the Dryer. I called maintenance and they stated they were coming but never did. Other items that didn't work was the ice maker, kitchen outlets, microwave and even the oven. This house was not cleaned well. My wife had to clean before our guest arrived. Cob webs and spider webs were all over the place, There was mold in the showers. The garage has a pool and fuse ball table but both of these items are on their last leg. The pool sticks had broken tips. There was a lot off broken chairs in the garage that the owners tried turning into a game room. Please save your money and spend it some where else. The property managers do not care about you. Also, if you have guest that come over and parked there cars on the street....they will be towed. This didn't happen to me but there were other renters in this neighborhood that has their cars towed away. There are no street signs warning you about this.

This house had loads of room! Def ideal for big families! House had a few minor maintenance issues like the weather stripping needs to be replaced on the front door and some of the furniture seemed a little shabby and in need of an upgrade. But we were out and about most of the time so didn’t really bother us! Pool was great…wished we had paid the extra money though for it to be heated. Even with almost 90 degree weather, water was still a little on the cold side. Location was good and close enough to attractions, dining, etc. Traffic was a little crazy around morning and evening rush hour so keep in mind when you head out. We most def had a great time and would recommend this vacation home to anyone traveling to Kissimmee!

Good place to stay

Overall the house was awesome. The only thing that I worried about was some damages that were noticed upon arrival. I did not want to be responsible for damages that I did not do. Also the tv area under the sofas had a lot of dust. Maybe need to make sure the cleaners clean. That's about it.

The house was very modern home. It gave you space to bond with your family and friends. It also gave you different activities to play with family and friends like playing in the pool, 8ball, etc...

Great place to go! Big house with plenty of rooms and a nice pool/hot tub in the back