THE HOTEL PRICE IS REASONABLE GOOD LOCATION

THE LIFT IS NOT AT ALL WORKING

Nothing was good in that hotel. The room itself made me depressed. It was the worst two nights of my life.

This was the worst experience of my life. I had contacted the property manager and told him i would need an early check in as i arrived in delhi at 8am. He replied very rudely saying he doesnt have room and to come at noon. I said i dont mind waiting at the reception till noon as i had a lot of baggages with me and would not wait on the streets with them. I also just had surgery some weeks before that so i was quite weak. The hotel was named Hotel Olive and when i went in to the reception the guy at the front desk insisted this was a different hotel and that i didnt have any bookijg with them. I proceeded to call the peoperty manager who told me no their hotel was named hotel airport zone olive not hotel olive and that it was found near hotel paramount. He very rudely also told me to come at noon and cut the phone. I went to hotel paramount and searched all the streets for hotel airport zone olive but no luck. I decided to wait it out till noon, and sat on a street. This was a mistake, i should have just cancelled and asked for a refund. I was able to wait until 10am when i realised my phone battery wasnt gonna hold until noon. I was in the sweltering heat of Delhi, dripping with sweat, not having eaten anything since last night as i was travelling all night and having drunk only 1.5L of water. Add to that the fact that i had just had a major surgery some weeks ago and my body was really weak. I was feeling lightheaded. I called the property manager again through oyo, he didnt answer and i told oyo that i needed a refund as the property manager was probably scamming me, there was no hotel of that name. Oyo was resisting and put me on hold multiple times, finally the property manager answered the phone just when i hot the msg that if i cancelled after 9am i would have to pay for the first night. When i had booked this place on booking.com it said free cancellation until 6pm the day of check in.

Not provide ac and my beds are full by bed bugs I tell all time satff but not one listen and staff behaviour was so rude.not cleaning room not provide towel or anything I want my money back

Not provide ac and my beds are full by bed bugs I tell all time satff but not one listen and staff behaviour was so rude.not cleaning room not provide towel or anything I want my money back

The rooms are okay. And the location also okay. The main thing is nearest metro station only 1 km.

When we go there there is no water. Bathroom is not clean. There is no window. And we got non a/c room.

Nothing was there

To summarise " the worst hotel I have stayed so far"

Staff worst

When we reached they charged extra money We booked through booking.com app but they not considered that prices. We facing many issues that time, then we cancelled the booking. Bad customer dealing and showing rude behavior with us.we never recommended that place of anyone.

... . Hi there ... so .. I really wana tell you guys about that visit cose they are worst and non corporatve staff... so I visit this location for a 1 night stay... I booked a classic room ... which have ... A/C. , TV, personal shaver , wifi and including breakfast..but I just racive a room with fan and personel shower...nothingelse..... I asked for TV.. then they didn't responded me that time ... 2nd in next day morning I call to reception for breakfast then they directly denaid for this too .... so .. all over ... am very happy to visit that location.... and ... will tell this to my contacts surly.... cose ... that kind of worst experience i never had earlier.

Nothing more

The building was spacious and clean.

the towel given was ragged. they should provide water for free.

Nothing

Every time the boys asking, sir need whisky beer or.....

Cleanliness is good. But housekeeping services are poor. You need to wait about an hour or so.

No breakfast as mentioned in description. TV subscription expired, had to end up recharging myself after repetitive notifications. Staff is ok, but they will tell you upfront, iska xtra lagega. Guys, wait until guest offers you tip. Lastly, i had a phone conversation before checking in stating i would check out late because of my flight time. Initially they mentioned they would charge half day till 5 pm. So I checked out at 4:45 pm but they charged me full day. On being asked, they said the person whom you spoke with is on leave. Ridiculous. Food was okay, nothing to boast of. I stayed for 2.5 days and nobody came to change beds.

overall cleanliness and maintenance is poor, dusty doors and windows, dirty bed linen, non working tv remote, no soap in toilet