ANA Living Augsburg City Center by Arthotel ANA - Self-Service-Hotel
Sobre este hotel
A cerca de 1,5 km a pé da Estação Ferroviária de Augsburg, o Arthotel ANA Living apresenta acomodações centrais no coração da cidade velha.
Comodidades
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Máquina de lavar louça
Televisão
Acesso para cadeira de rodas
Jardim
Ideal para famílias
Mapa de Augsburg
Atrações nas proximidades
Hotel em Augsburg
Razões para reservar
Inclui comodidades essenciaisJardim, Cozinha/Kitchenette, Internet/Wi-Fi e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
€€€€
Comentários
4.1/5.0
Excelente(740 Comentários )
Revisões 100% validadas5.0
Erster Ärger:
Wir hatten einen Parkplatz reserviert. Davon wusste man angeblich nichts, es fehlte der Zugangsschlüssel zum Parkhaus. Nach längerer verlorener Zeit war es geklärt und wir konnten endlich ins Parkhaus.
Zweiter Ärger:
Wir wunderten uns, dass unserer Kreditkartenunternehmen eine Doppelabbuchung der Parkgebühr angekündigt. Trotz Tefongespräch mit Frau L. S. am 3.5.24 wird diese fehlerhafte Doppelabechnung von ANA Living nicht storniert, sondern am 17. 5. durchgeführt!
So vergrault man seine Gäste.
10.0
Wir werden auf jeden Fall wieder das Hotel buchen, wenn wir nach Augsburg kommen.
Der Komfort und die Ruhe in Kombination mit dem Aufzug im Haus, der Innenstadtnähe und den schönen Lokalen laden wirklich zu weiteren Besuchen mit Sightseeing in Augsburg ein.
Dank einer aufmerksamen Dame vom Reinigungspersonal, wissen wir jetzt auch, wo wir parken können,
Ihr nochmals vielen Dank.
Wir hatten eine Garage angeboten bekommen und auch anschließend bestellt. Es lag kein Schlüssel im Fach. Telefonisch haben wir erst sehr spät jemanden vom Personal erreicht. Da hatten wir unseren PKW schon selbst frei in Augsburg geparkt.
Wir versuchten weiterhin jemanden telefonisch zu erreichen. Als das geklappt hat, behauptete die Dame am Telefon, dass sie keine Bestätigung unsererseits bekommen haben.
Es wurde keine brauchbare Hilfe angeboten! Das war sehr schade!
Und der Ton war dazu noch sehr unfreundlich und genervt!
Das ist das Einzige, was uns an diesem Wochenende nicht gefallen hat.
Alles andere war super gut!
9.0
Location, charming
8.0
The hotel is located in a lovely old building and my room was very bright with beautiful windows facing the quiet green garden
I wasn’t given check in instructions on time before my arrival. The staff phone number doesn’t work. I was lucky to accidentally meet other guests who helped me to find the stuff and I was able to check in as I arrived. So overall it turned out good
10.0
Great rooms super spacious and easy access with self check in. Good location.
8.0
Access PIN sent by facility was not working
8.0
Good location and comfortable room.
Check-in was a hassle because there was no key in the key safe. However phoned for help and after three or four more goes a key was delivered.
No breakfast.
3.0
Stylish, new and clean.
Zero sound insulation between rooms. The guests in the next room threw a party after midnight and became abusive when asked to be quiet. No way to contact the hotel, no staff on site, no one picking up the phone. Also the day after we tried repeatedly to report the situation, no way to get in contact.
7.0
Kitchen was equipped with everything and bed was comfortable. Location was good.
Bathroom was a private room but we only had one card to share between the bedroom and bathroom. Towels were not changed and kitchen was not cleaned during our stay.
4.0
Very clean and comfortable place
I feel like an email was never sent to us which was a key mail to making a difference in our stay. The hotel is 100% self service, yet we never received directions with how to get inside the building, how to get our keys and how to access our room. If it wasn’t for another couple of guests who were also lost and confused, but spoke German and called customer support, we would be stranded outside overnight, as there is no reception. Ruined our stay and took us an hour to check in.
6.0
the hotel is cozy and central, there is a beautiful courtyard ,very clean , but we have booked an apartment and the accomodation was just an hotel room. Maybe will be better change this room name from "apartment" to "room" and apply a different fare from other rooms that are apartments.
8.0
Location in historic centre
Bit complicated access with car
9.0
Fantastic location near the Fuggerai, quaint city street setting, completely quiet. There is a delightful little terrace where we had our breakfast.
Parking was supposed to be included but the instructions we were given over the phone failed to locate the garage. Ended up costing EUR 23
9.0
The location is great, right in the centre, with everything at your doorstep! The room was very tastefully decorated and the bathroom (although separate) was close and very modern and clean. Overall, we felt that it was very good value for money.
The check in procedure was a little confusing. There are boxes with the keys and the box didn't open directly and it didn't correspond to the room number. So it took some time to find which box my key was in. Also the parking was offsite and a bit confusing. It could help to have a map with the location of the parking and a picture of the garage with the booking details, as it was not 100% clear.
5.0
Basically a great place to stay right in the middle of old town.... BUT: -> ->
We had gotten one of the rooms without an en suite bathroom, so needed to go in pyjama across the hall. This was not clear from the booking. So, depending what type of room you really get, or how much this hallway bathroom matters to you, your evaluation could be much better.
2.0
location
The bathroom was not connected to bedroom so we had to walk down a hall in pajamas during the night to go to the bathroom. this information was not included when we made the reservation. I felt tricked by this intentional deception. I would never have reserved a room in this place of I had known that the bathroom was not attached to the bedroom.
9.0
location, hassle free check-in and check-out
garbage disposal wasn’t so good
1.0
Difficult to check in and no one on site. The bathroom was not en suite which we thought we booked. Anyway,
to try to speak to someone to request a change is basically impossible. We did eventually get hold of someone and after about an hour she phoned back to say the manager said that’s what we booked and that’s what we get. At this stage we had long ago packed our bags and moved to another establishment with super friendly and efficient staff. A refund was obviously refused. May I also add that parking is a serious challenge in this area.
Did not like anything.
8.0
Superb location in very downtown, stylish & clean. Easy to find if you know the address. Ideal for a couple of days stay to walk around the city center.
For those who reserved a parking offered by the ANA it would be more easy to find the garage if exact address (map?) of the one could be indicated either in the confirmation/welcome email or at least at the keychain.
8.0
Atmosphere, decoration, location
no hanging for the clothes
my back is broken because of the bed...
8.0
Location!
There were no shelves, chest of drawers. There was one hatstand with 4 hangers. Ghere would have been room enough to put somd shelves. Room lookdd so jntidy dhen staying tgere, since I had to keep all clothes in ooen suitcase.
9.0
Very clean and comfortable and quiet
Not reachable by car. Impossible to park.
Elevator was not working. Somewhat complicated to get in with different codes.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Augsburg?
O preço médio de um alojamento em Augsburg é de 72 € por noite. Este alojamento é 2 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em ANA Living Augsburg City Center by Arthotel ANA - Self-Service-Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
ANA Living Augsburg City Center by Arthotel ANA - Self-Service-Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em ANA Living Augsburg City Center by Arthotel ANA - Self-Service-Hotel?
Encontramos 11 comodidades para este alojamento. Estas incluem cozinha/kitchenette, internet/wi-fi, permitido fumar, estacionamento e lavandaria.