Good room size , waterslides great for kids ( but the water is freezing) in all pools. Wide variety of food and drinks and great location - 10 min. away from all the boardwalk action.

Started well on booking.com with a very lovely and helpfull representative to landing and arriving to a very cold and unfriendly staff- seems like smiling and being nice cost money at Tiara beach - everyone seem like they don't enjoy their job and have no idea in giving good costumer service. A.C doesnt work well in all rooms - showers clugged with hairs - we were 16 family members which all had issues with the rooms we recieved first night - one room had an open bottle of beer and water in the fridge - sheets not clean and t.v not working -3 rooms with horrible to no a.c - broken shower head (oooo what a deal they had with this one, but thats for them to share on thier review - really ridiculous and shocking the night we went through with all the issues and really no compassion or compensation for the horrible first night we endured and no responsibility or understadment by the staff when approaching them.. Really the whole vibe and atmosphere from the staff messed our vacation and had me waste alot of time and energy - while supposed to be relaxing and enjoying. Unfortunately wont be our next choice if ever arrive to sunny beach again. Wish I had a different experience 🌸 P.s must work on cleaning the hotel toilets - all need attention at all times.

Cleaning. Close to the sea.

The receptionist wasn't very welcoming. We had to pay extra for parking.

Location, close to centre, 5 min walk to shops and bars.

Lovely friendly hotel.. excellent facilities, great restaurant, fab choice of meals.

We have already visited 5 different all inclusive hotel at Sunny Beach, but this one was the best. The food was tasty, and every day it was different. At the balcony of the restaurant we could eat fresh made grill food for lunch and dinner, and omlett and pancake for breakfast. For every dinner we had several types of cheese, salads, and cakes. We always had one dish from pork, beef, fish and chicken. In the afternoon we could eat hot dog, waffles and grill food with salad. There were several types of cocktails included in the all inclusive package. The room was clean and spacious, with a modern design. The pool is very big but a bit cold. We could always find free sunbeds around the pool. We could also use the pool inside. The beach is close, you only have to cross the dunes (about 5 minute walk). The animation program for kids and adults was great, including many kind of sport activities and night shows.

the food was good also the cocktail. friendly staff. good location

the gym was closed and indoor pool wasnt heated

Everything

TO MANY PEOPLE SMOKE CIGARETTES IN LOUNGE AREA AND ODOUR WAS EVERYWHERE, EVEN IN DINIER INSIDE OF BUILDING DURRING LUNCH OR DINNER , ALSO MANY GUESTS SMOKE ON EMERGENCY STAIRS LETTING CIGARETTE SMOKE IN TO THE BUILDING AND ROOMS.

the rooms and the food

can not pay woth card !!!! in 2023 this is a problem !!!

Lovely room, great views over the sand dunes & the sea. Very friendly staff.

Why charge for the car park? Everything else was good.