Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was nice. View was great. Sat out on the balcony a lot. Kids loved the pools. We all had a great time.A minor few outlets to plug in things did not work but could work out what was needed just fine. Dryer took a long time to dry things. The floor could have been cleaner. I imagine it’s hard with sand but could not walk barefoot without getting bottoms of feet dirty. The vacuum cleaner there did not work well. Just a suggestion to get a stronger vacuum. Also maybe have cleaning products such as a broom, dust pan, and mop for people to be able to sweep up what they track in. We only had an old broom that didn’t sweep well.The sliding door lock to go on the balcony was broken. With several small children and their safety, I messaged the mgt and they responded right away to put a maintenance ticket to get it fixed. It was noted it was the property’s responsibility to fix it. We stayed a week. Not sure if it was fixed after we left.However, with the few things mentioned above, overall the condo was nice. It was a nice place and big enough place to be comfortable for 15 people (10 off which were kids). The kids had plenty of room to play. Again, they loved the pools. Being right in the beach was great. We would stay again.

Everyone enjoyed the condo and everything was perfect

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed with my husband's family - 6 adults and three kids. This condo was perfection. We never felt cramped. The table was large and great for breakfast every day. The couch was SO comfy and all three bathrooms were spacious. We LOVED it there and had the best week. Parking was easy and convenient. The pool was fabulous - everyone loved the slide. We never waited more than a minute or two for the elevator.

Perfect

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location and the unit was comfortable for our family vacation! Everyone felt at home and enjoyed everything that was available.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family enjoyed this 4-bedroom condo. It has all we need for vacation. 4 elevators meant short wait times.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Unit was very clean and updated. Spacious throughout the condo inside and out. Two great highlights -individual ice maker and having the garbage chute right outside the front door. The only negative was the sliding glass doors were extremely difficult to open and close.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A clean, well appointed room. Spacious rooms with amazing views.4 elevators seemed to make for short wait times to the pool, beach and parking deck. Good lighting elsewhere on the property with frequent security checks throughout the premises. Our sliding exterior door to the beachside balcony was very difficult to open. Only 2 people in our party of 10 could open or close the door. A maintenance man checked with us to see if the door was repaired, but no action followed to correct the situation. Our only complaint.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our stay here. We had 4 adults and 6 kids, plenty of space. The indoor pool was great to have when the weather prevented us from being on the beach. Nothing better than falling to sleep to the sound of crashing waves!

Definitely a great place to stay, check in was so easy and the whole facility is absolutely beautiful. Will definitely go back!!

The property was overall a good experience. While we appreciate the laundry facility onsite in our condo, I must say that the dryer needs fixed or replaced. In the property owner's defense, I have not communicated this to the property manager. Excellent place to stay to accompany our family/friends of 9 individuals.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was like being a queen for a week!! Everything about our experience was perfect!!! Thank you Mike!!

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location was great. The view was great. The pool was awesome! But the condo was lacking. When we arrived it was pretty dirty. One bed..when the coverlet was pulled back to get in the sheets, was full of sand. Other comforters were covered in stains. The furniture was pretty grungy/dirty. Pots and pans were dirty, probably because the dishwasher wasn’t good. The dryer took hours to dry a load of clothes. There were 0 blankets and extra sheets..and I mean absolutely 0. The door knobs were very difficult to lock/unlock. We expected more for $8000 for a week! Very disappointing!!

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location was great. The view was great. The pool was awesome! But the condo was lacking. When we arrived it was pretty dirty. One bed..when the coverlet was pulled back to get in the sheets, was full of sand. Other comforters were covered in stains. The furniture was pretty grungy/dirty. Pots and pans were dirty, probably because the dishwasher wasn’t good. The dryer took hours to dry a load of clothes. There were 0 blankets and extra sheets..and I mean absolutely 0. The door knobs were very difficult to lock/unlock. We expected more for $8000 for a week! Very disappointing!!

Amazing property with stunning views! Extended our stay because we were having so much fun. Saw dolphins most mornings off our balcony. Close to restaurants and we plan to book this condo again. Only complaint I have is the dryer worked poorly. It took at least three rounds to dry one load and with so many of us it felt as if we were doing laundry around the clock.

We had a great time. The weather was perfect, the condo had a beautiful view. It was great! Michael the condo manager was awake. If I had any questions, even before we got there, he was always so helpful. The only thing is the beds... They were so noisy!!!! It was hard to sleep because if you moved you woke up or woke someone else

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo is really nice. But it could use some new mattresses. Everything else was wonderful.

We enjoyed our stay. Well stocked and plenty of space. Very comfortable beds but very loud when you turn over. Enjoyed the gym faculties and pool was nice. Easy access to the beach and nice parking deck access. Will visit again soon.

Very dis-satisfied. The floors were disgusting, the baby found chips on the floor that we had not brought with us. Dirt everywhere.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was great. It was very clean and spacey. If you’re looking for a good place to stay right on the beach, I could not recommend this place more. The owner was also very helpful and got back to me very quickly.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was great. It was very clean and spacey. If you’re looking for a good place to stay right on the beach, I could not recommend this place more. The owner was also very helpful and got back to me very quickly.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rental experience was good. Checking in and gaining access was easy. The rental was fairly clean but the living area furniture is worn. If you're planning to cook, the kitchen is not very well equipped...pots and pans are old and well used, no kitchen towels or towel racks, and most knives are dull. Bathrooms are okay, but showers could be cleaner. Master bath jet tub spewed black out of the nozzles when turned on, so it wasn't used. All but one bed was VERY noisy...not sure if this was from mattress wrap or what, but VERY annoying. Otherwise the view was nice, pools were nice and easy access to the beach. Condo was not equipped with any toys, floats, boogey boards, games, or many creature comforts like many smaller units are, so bring anything you might need, or plan to buy it during your stay. Parking was easy and kids loved the slide in the pool. Location is just close enough to a few things like the hangout to walk too, but it's a bit of a hike.

Overall, we had a great family vacation during our stay. Lots of good memories were made. There was plenty of room for our party of eleven which consisted of 7 adults and 4 children 10 and under. The view from the condo was beautiful, but the furnishings were in need of some updating. A chair cushion that matched an accent chair had a huge rip in it. There was a dining room chair that couldn't be used because of a wobbly leg, and my daughter cut her foot on something sharp in the shower. Those things were minor compared to the lack of cleanliness. When you pay lots of money to finally go on a vacation during a pandemic, you expect your vacation home to be spotless. Especially when you have small children. There were dirty dishes in the dishwasher, a mask behind the bed, and mold in one of the toilets. We were left a cleaning basket with a note telling us to use the the cleaning supplies to clean up our messes, but there were no cleaning supplies in the basket. There wasn't even a dish cloth left to wash the dishes. On the plus side, Phoenix Gulf Shores takes the security of their guests very seriously. We had to wear wrist bands 24/7 while we were there. The security personnel were always present. The condo itself didn't live up to our expectations, but the building did. It was a safe building. And, that is important when you have your whole family with you. Would I stay at Phoenix Gulf Shores again, yes! But, I would check out the other condos that are available. I did express my concerns to the contact person, and I got a do not reply computer generated email telling me that I would receive a hundred dollar refund. There wasn't one single word from the contact person the first time I contacted him. He did finally respond after multiple emails to him. I didn't care about a refund, but I would have really liked the cleaning supplies that I was told to clean up my messes with.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a mother/daughter/cousin long weekend and had a great time. The location and views are amazing! The condo is very nice. Beds in double rooms squeak pretty bad getting in and out but are comfortable. The only recommendation I would make is to put a handicap bar in one of the showers. But other than that we had a great time

Overall great place with all amenities in building or close by

Rating Details:The property manager was very helpful.The vacation rental was clean.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:The views with floor to ceiling windows are phenomenal. Condo is nicely decorated, had everything we needed. Pools were good, beach was fantastic.The only complaints are the beds in a few of the rooms, including the master, were old and uncomfortable and noisy. Also two of the rooms had sand in the sheets on the first night, so we were compelled to wash all the sheets ourselves.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The views with floor to ceiling windows are phenomenal. Condo is nicely decorated, had everything we needed. Pools were good, beach was fantastic.The only complaints are the beds in a few of the rooms, including the master, were old and uncomfortable and noisy. Also two of the rooms had sand in the sheets on the first night, so we were compelled to wash all the sheets ourselves.

Nothing negative. Views were awesome. Well stocked kitchen. More linens would be helpful.

Rating Details:The property manager was more than helpful.The vacation rental was spotless.I was very happy with the location.I was somewhat dissatisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Had a wonderful time. The condo was beautiful and spacious with several windows that gave us multiple beach views. The only complaint we have were the beds. Three out of four bedrooms had terrible mattresses that squeaked so loud when you laid down it would wake the dead. They were comfortable, you just couldn’t turn over without fear of waking everyone else.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a wonderful time. The condo was beautiful and spacious with several windows that gave us multiple beach views. The only complaint we have were the beds. Three out of four bedrooms had terrible mattresses that squeaked so loud when you laid down it would wake the dead. They were comfortable, you just couldn’t turn over without fear of waking everyone else.

Overall, loved spending the week at the beach. Our condo didn’t have a broom or vacuum so cleaning wasn’t an option - with 5 adults and 7 kids, we would have loved to have the ability to sweep every other day. Sheets didn’t fit any of the noisy beds properly so the slightest movement caused the corners to pull off. Windows, floor boards, rug and living room furniture were all filthy. In the scheme of things, all of these are a minor inconvenience but for the price, you’d expect a lot more. The manager of Phoenix Gulf Shores should definitely find another profession - very rude and not customer service driven. We were forced to pay for 3 parking passes at check in and after one was temporarily misplaced (since the third car arrived 2 days into our stay), manager was not willing to give any leeway - told us security would boot our car if we didn’t pay another $35 immediately.

Rating Details:The property manager was very helpful.The vacation rental was very clean.I was very happy with the location.I was somewhat dissatisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:The furniture needed updated all the mattress were terrible the view was spectacular