The location and the reception staff was really nice.

The hotel could use some renovation. As there is a Spa facility it would makes sense to have a hair dryer in the room not only one in the lockers room. The Spa and pool was dirty and not renovated for ages. The first day the water in the pool and Hot tub was ok but on the next day it was cold. When we asked the person if he could increase the temperature he said that he can’t and we would get used to the water. The other thing that we asked as outside was 12 degrees was the same person to close the windows. It took us 4 calls to the reception and 1 hour to achieve that.The staff in the restaurant are cool and if you are fan of BBQ you can find really nice things.

Spotlessly clean. Very nice location with beautiful nature. OK breakfast.

The price is a bit more premium than the place. Not that it's particularly bad. It has been renovated, but still feels a bit cheap, and the price does not reflect this.

The location is awesome. There are options for summer and winter sport activities which is very good in the mountain. The food in the restaurant is very simple but delicious. There is a tavern with more types of local food. But the issue there is that all drinks are in can. Nothing in a glass bottle neither a draft beer. But it is veeeery cosy and warm place with a real fireplace.

The facilities looks like 20 years old at least. The floor in the rooms is very dirty. There are a lot of issues in the rooms and bathroom like stuck sink and tub. The heater controller in one of the bedrooms was broken and we couldn’t lower the heating. The TV didn’t receive even a regular quality of signal to be able to watch any tv.

Overall Im happy with my stay, most of the staff was nice. Our rooms were kept in order. Good location. Good base but it need improvement. Very polite receptionists which always helped when asked.(Thank you for sending the things we forgot back)

The staff at the restaurant! We stayed there for 6 days and each day it was progressively harder to get food. Most of the staff at the restaurant don’t know what they are doing. One day at lunch we waited for 30 minutes to just to get a menu.(This is NOT OK especially when you have kids) One of the evenings the supposed DJ was blasting music so loud at 9pm that we couldn’t hear ourselves and I politely asked him to lower it but he refused with a smirk on his face. Im sorry but I feel like the manager also didn’t take the proper actions after we couldn’t take it anymore. Food and drinks being forgotten, wrong things being brought, raw meat being served it was a constant struggle!

The restaurant and the staff are very good.The food is fantastic

The receptionist was unkind and not OK The spa smelled very chlorine

The receptionist was super. We had a good laugh. Staff overall was nice.

The mattress was really bad. I blocked my back a bit after one night on them. Cleanliness could have been a bit better.

spacious rooms, nice views, our pet received a warm welcome, food was good, adequate spa and pool, friendly staff.

Nice location in the forest. Close by there is a farm for deers (so cute) and stable for horses. The food in the restaurant is prepared with products from hotel own farm and it's fresh organic and extremely delicious. The best potato chips I ever have. The staff is very kind and polite.

The shower cabin is too small. The swimming pool was not working as it's under repair. They gave us a compliment because of that, as it was not made known (this is not a minus, actually)