kan geen punten bedenken

- all inclusive restaurant is veel te druk - zwembad te klein voor zoveel gasten - niet meer dan 4 sterren hotel - hotelkamer is gedateerd

all the amenities and location to other fun things to do

amenities and view

Cleanliness, friendliness and easily accessible

Our first day the a/c didn’t work and being from Texas we tend to panic 😂 but all was made good in no time.

Everything was so good

Nice rooms and nice pool / food

Staff were extremely rude at front desk

love this place third time here. staff are lovely, food is great, rooms are brill.

to be very picky, I don’t like that you don’t get bottled water in your room, you get an empty plastic bottle that you can refill around the hotel. ultimately we always forgot so bought water from a local shop. it is also a bit out of the way so expect taxis to travel to most places

our suite was amazing. balcony unbelievable

wouldn’t say did not like, but lots of the ‘hot food’ was not hot which was a shame as so much on offer

Great hotel , lovely staff,great food, great kids clubs. Super family holiday place, not far from Ronaldo museum, which my son dreamed of seeing. There are a lot of things to do in a hotel, even on a rainy day. You have different restaurants to choose, bars, indoor pool, and entertainment for kids.

We liked everything. Food ,entrainment, great staff , beautiful place plus not far from centre where you can explore a beautiful Funchal

Room was very nice with a good sea view. Pool area was very clean and there were plenty of sunbeds available. Housekeeping staff were lovely and very friendly

Restaurant Staff weren't very friendly (almost scary at times!) it took three days of us being there before anyone offered to get us tea or coffee at breakfast, but we got used to helping ourselves to everything and finding cutlery, mugs etc. but for a five star hotel the staff would normally be a bit more accommodating. The food was very poor for a five star hotel and we ended up eating out at local restaurants in the evening as it was struggle to find anything that wasn't tough and poor quality. I would rate this hotel as a 3.5 star with the food and service letting it down. I can't complain about the cleanliness and it was great to see staff cleaning down the pool area patio every night.

Service and organization were perfect

The view of my room was not the best

Excellent location - view - restaurants - kind staff - check out till12:00 and can be staying and using everything is really exceptional and helpful for a family or late flight. only positive

nothing to add

everything

no tea making facilities in the room

The hotel was amazing . Food and drink were of a very high quality. Nothing to dislike at this hotel.

Nothing !!

I liked the hotel. The view from the window is fabulous. The food is tasty and varied. The room is quiet. You fall asleep to the magical sound of the sea. I recommend

Location was good,variety of food and drinks. Staff very friendly.

Breakfast in bed 😍

Excellent quality food and drink. Nice sized and well-equipped room. Plenty of activities for adults and children within the hotel. Well-equipped gym. Generally, friendly and helpful staff.

Public areas, particularly the main restaurant, need better cleaning on a regular basis (floors in particular, but also tables etc).

it’s Staff

The food and a poor choice of wine in the Dining room. In some areas it was hazardous for guests ie slipping stumbling and falling.,my wife being one of them that did. And if a hazard was reported it took days to rectify