The suite was amazing we will definitely look at staying again. Huge rooms, lounge, dining, bathroom and a good size bedroom.

Parking charges. We were told there was parking on site so on checking in we had to fill in a form for the parking. We thought this was great until we went to check out the next day and was told there was a $49 charge for parking! I told the clerk that it was never mentioned there was a parking charge however she showed me the form and in small writing the charge is written on there. At no point was I ever told by the clerk when I called about parking or while checking in there is a charge for parking.

Good location, nice room and plenty of space. Staff were polite and helpful and breakfast was good too.

Shame there wasn’t any meals available and the bar wasn’t open in the evenings.

having two adjoining rooms

Great location, staff were amazing, really comfy clean stay

Facilities such as gym and sauna could have been a little sprucier

Great location, staff were friendly, room was very spacious & clean. Bathroom had beautiful body washes & hair care I left a phone in my room as I overslept & left in a hurry. I didn't notice for abt 24 hrs( there was no sim it just had many family photos that I was intending on sharing)i rang the hotel and they had it in lost property. We organised for it to be sent home to Perth. It was an effortless secure way to retrieve it.

I informed the hotel I wouldn't be checking in till abt 10.pm my flight was delayed so it was abt 11 30pm. The bell on the door didn't seem to work. I rang the hotel several times but calls were never answered. I don't usually panic, but as I was alone, in a darkened street, just off a 4hr flight, I was getting anxious! Luckily another person used a swipe card to open and enter the hotel When I got to reception, a gentleman was dealing with another guest. Once I was able to check in , I raised my concern abt the bell and unanswered calls To which he said ' oh was that you' and smiled. Not the best first impression!

Nice sized room in a very convenient location

the "double bed" was just two single beds not very well pushed together

Polite and helpful staff. So refreshing to speak with such nice people. Definitely an asset to your business

Nothing. It was great for what we needed.

Rooms were comfortable and had everything we needed

Staff at reception didn’t make us feel welcome and failed to greet us when we went in and out of the building throughout our stay . They gave the impression they were “ going through the motions” and that we were inconveniencing them when we asked any questions .