Good location, nice breakfast.

When we arrived, despite clearly putting into our reservation that we were 2 adults and a child (and putting our child’s age correctly), we arrived to find a room that was too small for the three of us (ie a two person bed with no space for a roll-in bed). The staff at the hotel said this was a “common problem” with other guests as well, stating that children under 5 are not counted as needing their own bed and therefore would sleep in the same bed as adults. For anyone who has children, you will know that fitting a six year old into a bed with two adults is not comfortable for any parties involved. When we tried to get moved to a different room, the hotel said we must have put in our daughter’s age in wrong here on booking.com (ie put her younger than she is), and in any case everything else was booked full. It was only when we got back to the room that we realised that the hotel’s own booking.com rules (here on this website!) actually note that children over 7 (and not over 5) “count” as adults from a room size perspective. In other words, it wasn’t our mistake but the hotels. Needless to say, we do not recommend the hotel for families. Other much more minor comments: there are no coffee and tea facilities in the rooms, which is unusual at this price point. Also, the AC is centrally managed. Meaning, you can only turn the AC on or off and you can’t change other settings for it.

great breakfast, the staff very friendly and the location is unbeatable.

the bathroom door is made of cristal, leaving little room for privacy.

Good location inthronisiere centre of Konstanz. Modern room with little outdoor area and new bathroom.

Unfortunately my room was right behind the reception desk in the foyer. That made the room very noisy, you could hear people talking, wheeling their luggage, walking up and down the stairs. Not a very good stay for that reason .

The hotel is great for a weekend getaway! It’s very close to the old town and city center and only a short walk from the train station and the lake. The beds were also incredibly comfortable and the breakfast was plenty.

Spacious and clean room. Very friendly staff and good breakfast.

A minor detail was the cool air in the elevator during cold weather.

Location is perfect. It it’s located at the end of old town but just in walking distance to old town and a big shopping centre LAGO. There is car parking behind the hotel. The parking spade is limited, I recommend to arrive there in early to mid afternoon if you want to park your car behind the hotel. It costs but reasonable price. Breakfast is also good.

nothing

excellent service at the reception!!

very friendly staff and super great location

it was too noisy specially as the room was next to reception. hotel should avoid giving this to residents to make it comfortable stay.

Staff, cleanliness, location, breakfast

Car parking arrangements, no USB chargers, IPTV, tea/coffee in room, compementary water

friendly staff, exceptionally clean, fabulous location.

arrived at breakfast at 9.35am and nothing left except old fried eggs. Had to ask for more food.