Staff are very friendly and helpful. Bed was comfortable. Infinity pool was beautiful

Bathroom was a little dated. Sink was too shallow, water would always splash out. Needs more space on the vanity.

Great location and fantastic staff. Received particularly good help from Miss Trinh-Junia at reception and Club Lounge, friendly and professional.

Nothing.

Staff have great hospitality and we enjoyed our stay

None

Great location, friendly staff and everything that you need at your doorstep

Everything

Nothing

Stayed in a club room food and drinks were excellent in the club lounge. All staff exceptionally friendly and helpfull a joy to be with

We were warmly welcomed by the reception team …it’s always nice. We booked an ocean view room and we’re not disappointed it’s well worth the additional cost, being a 5 star property in the Marriott hotel group expect the best . “The Food”we booked into their main restaurant aptly named Feast and it was seafood/Asian/ western the spread was of a very high standard with the staff being right on the money, friendly service but not an overkill with a real buzzy atmosphere. We enjoyed our first night so much we rebooked in for a second Feast the following evening. T The pool area needs to be discovered OMG what an infinity view, staff are on hand if you require a cold drink or a pool towel.

I’d find it hard to dislike anything about this hotel.

I have been to the hotel Sheraton Nha Trang manytimes.. I always appreciate attitude of the staff. It is always nice to return back.

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attentive staff. try their best.

Size of room and location

Not really clean and downstairs lobby looks abandoned

The beach was the other side of street, the cleaners had not cleaned our room till late afternoon

Very friendly and client oriented staff. Spacious, clean and comfortable room. Great outdoor pool and SPA area. Nice rooftop bar and lots of variety at breakfast.

Amazing staff. Excellent amenities. Huge breakfast selection. Room was comfortable.

Property is a bit tired & needs refurbishment. Random staff asking us to leave them an “amazing review on Tripadvisor & mention them by name” when they hadn’t really done anything for us…

Amazing staff, always helpful and welcoming. The breakfast was amazing and had a huge spread to choose from.

Nothing really

The staff were very helpful. Thai-Jason in particular was very knowledgeable. I like to compare Jason to an encyclopedia. His English language skills are excellent. I loved the room and the view and the location. And the housekeeping, reception, and F&B teams did their jobs well.

Hotel staff Exellent very professional cleanliness & the facility is beautiful

Location. Great breakfast with excellent service

Nothing really

Good location across the street from a long, sandy beach and steps away from a shopping mall. Modern high rise building offering incredible views of the beach, ocean and the city. Comfortable suite with all expected facilities. Great breakfast buffet in the main restaurant We enjoyed two bathrooms, two TVs and two balconies. Incredible executive lounge with even better views, great selection of foods and drink and an enthusiastic young, English-speaking staff. Many thanks especially to Trinh (Junia) who showered us with attention, helped with our dietary requirements and anticipated our daily personal needs.

Nothing important