Property is very old. Old furnitures, old air con, toilets feel dated and old, tv was 720p resolution. Lights were not working in few areas of the room. Found insects in the room. Hot water was not available for all 3 days of stay.

Location is maintained. Staff is very nice and makes an effort to help where they can. The resort's private beach opposite the complex is a huge bonus. Very good local fruit juice stand aside that beach!

Tennis courts need an update. I guess the resort cannot do anything against the open sewer around it. Hope the wind blows in the other direction. One fridge felt hot to the touch - the other did not. Doesn't feel safe.

Small and cosy hotel exactly what we needed before leaving paradise island. The staffs are absolutely fantastic... always ready to assist and advise. It has a Greece kind of look / vibe. Very much like staying in a cave which was a new experience for us. Entertainment during the day, evening and morning too...it's a pity we were there for a night only. Beds are very comfortable. After we checked out we were still able to use the pool which was a plus. We should have probably booked all inclusive as the food looked delicious.

The hotel is simply amazing, looks like big beautiful tropical garden. Everything is very clean and numbers are very clean too. The hotel beach is probably the best on Mauritius, hotel provides personal sunbeds and towels. Food is amzing and big variety of food. The staff is very very helpfull, ready to solve any questions. Big thanks to managers Akshita and Steeve for very warm welcome.

The property is pretty with lots of lovely gardens. Good location.

The breakfast fruit was over ripe. Food was quite expensive.

There was a nice variety for the breakfast buffet. The staff were incredibly helpful and friendly. The resort is structured in such a way, that even though the whole place was fully booked, it didnt feel crowded at any point.

Nothing, everything was perfect.

Environment, garden, food, swimming pool, beach.

Unfortunately, it happened at the bar* that we were charged 570 rupees on the bill for one cocktail instead of 270. We announced the error and did not accept the next cocktails as a present, so they needed to cancel the bill and *make a new one. At that point, the stress level of the bartender skyrocketed. So, we were pretty sure that it was not a kind of a mistake, rather an intentional attempt for extra salary for the staff. We also assume that it is not acceptable for the management,* which was the possible reason why they tried to serve some extra drinks without cancelling of the order. This behavior is also unacceptable for us. That is why we tell the story to others. So an advice to all: *Double check *the bills *all time in the hotel and also in Mauritius. (Yes, serving at double prices is a habit on the whole island). Stay cool and do not let locals to destroy the spectacular feeling of your holiday and the region. The island and the hotel are awesome and 10/10 from every other aspects.

Check in and out was good. I've got some food allergies and the chef did spoil me with special prepared meals. we requested extra pillows and they were there with it in minutes. Nice size room. With a small view of the ocean. we asked for extra water in the room and they provided. The water pressure in the shower was good.

The shower glass panels was not clean, not when we arrived and not during our stay. They have to work on the cleaning side of things. Shortage of swimming towels. No one at the Swimming towels station, you lucky if you get him there. Need swim shoes to swim.

The resort had a lot of facilities like swimming pools, restaurants, a spa and a games room. It was very peaceful and close to the beach.

The service was quite slow sometimes. We had to wait 30 minutes to get a beach towel. Our room didn't have bath towels one morning and when we requested them, they were flung on the chairs outside. They were wet and dirty... We had to ask again for some clean dry towels and we waited until 4pm to receive these! The shower was quite small too.

Everything , great variety and very tasty. Thank you!

The wrong communication about the check out time at the time of booking.

- One housekeeper kept asking for tips - Had to call reception 3-4 times to get an iron - Asked the reception 3 times to get the light bulb changed as it was flickering in my bathroom. Even though the manager on duty (2nd day) had told the receptionist to follow up on that, it still didn’t get changed and I finally had to show my frustration then it got changed on the 3rd day.

Good food 😋

Maybe snacks could be provided in the all inclusive package

I loved how convenient the location was. The food and friendly environment.

Food was amazing, room was clean and staff friendly

Additional toiletries such as lotion, toothpaste, shower cap would've been nice

Lovely Room, great interior and exterior. Lovely staff and restaurants. The check out experience was great, the best I've seen compared to other resorts on the Island. Enjoyed the balcony. Enjoyed the fried chicken wings from the bar and chips for snacking. The entertainment was good.

Only one gown and slippers provided in the room for a couple. Only vanilla tea in the room. No sugar,milk,coffee or drinking water. I was expecting the Casuarina Standard in Cape Town. Check in was a bit of a wait,more than one hour waiting for booking.com to confirm with the resort. Realised this is perhaps just standard to give only a sheet in Mauritius, but I was cold in the night and wish there was a duvet or blanket. Air-conditioning settings only on cool.

Breakfast was good. A variety of choices.

It was all good 👍

Breakfast and dinners were outstanding, and the reception and guest relations staff excellent.

We had a wonderful experience at the Casuarina Resort and Spa. Every staff member we encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help. Staff members went above and beyond to make our stay comfortable. Thank you! Please Casuarina Resort and Spa give your staff awards!

1. Management staff was exceptional with us! But hotel staff friendliness needs some improvement. 2. We loved the room space but housekeeping was not at its best. 3. We've enjoyed the entertainment crew on friday. 4. The pools were very nice too. 5 the spa was short but okay. 6. Kids friendly, enough activities to keep kids busy.

1. Delay for check in at arrival - 30 mins wait time. 2 Room maintenance and cleanliness issues - no tonality on one phone, Water tank issues in one room, safe box not working in one room, tea in one room no tea in two rooms, slippers in two rooms out of three. 3. Basics ex wifi change in rooms not mentioned anywhere.

The buffet was amazing. Been to several Hotels in my life but the food here is unbeatable. The guest relations manager, Akshita, was very kind and welcoming.

Maybe the reception staff can be more faster in responding to queries made via phone in the room. I had to walk down physically to the reception twice.

Location

Check out time on booking.com and in the hotel (real terms) should be identical.