I booked last minute for a good friends funeral, the staff were perfect in helping me with Taxi to the crematorium & Taxi back to the train station when I was going back home, they were very kind to me and offered over and above advice I would 100% recommend and come back to this wonderful clean accommodation.

Nothing all perfect, Staff were great, Took time to Listen to me wanting to talk, and tell them why I was in Wales, and what I was here for.

Excellent

Staff could not be more helpful. excellent.

Place is quite run down.

Easy locating, no faults at all, very comfortable stay, didn’t try the food but will next time

I can’t find a fault with it

Ibis is always reliable. Nice staff at the desk.

Nothing at all.

Staff very helpful. The offer of getting a coffee to go on departure good too.

Car park ok.

Staff unhelpful when checking in, room like a borstal and breakfast awful, all in all not good

Close to the motorway, good parking

Continental breakfast very clean staff friendly!

Nothing it was a budget hotel.

although the room is basic .. it met all the objectives ... it was clean and very tidy. The best part of then hotel is the staff. Very friendly and always there willing to help. Staff were very easy to chat with and always with a smile. The staff made the stay very easy and agreeable and very comfortable. Excellent staff.

the heating system is generalised for the hotel which means that we could not regulate the thermostat individually the room .. it was have the thermostat turned ON or turned OFF !! sometimes the rooms due to size are very HOT .. and you need to open the windows. !!

Clean and quiet good value for money

Air conditioner didn't work 😕

everything went well was clean and cleaning staff very polite and help full.

n/a

Very pleasant receptionist.

I couldn't switch the light behind my bed off. Accessibility to the hotel, as a pedestrian, was confusing.

Room was ok . Didn't sleep well as only had one flat pillow. There was a lot of banging from the room above

Comfortable friendly vital close to town and motorway

The colour scheme could be a bit warmer devour too clinical for me

rooms were the most basic, toilet was the smallest ever

size of toilets and only one pillow each

Everything was so great excellent service 100%

this is a clean comfortable budget hotel with extremely helpful and friendly staff

lack of iron facilities (as many of us were here for a family funeral) in the room. access to the ironing room was provided so this was more an inconvenience than a dislike.

Very basic but clean accommodation, is exactly what it says a budget hotel.

Arrived and was met by friendly staff member. The premises were very clean and tidy. The room was lovely, clean and the bed very comfortable. The room was very quiet and you could not hear the M4. Usual hotel facilities and free coffee in the kitchen/dining area. Would certainly go there again. The grounds outside were excellent and plenty of parking.

Nothing, it was excellent

It took a long time to warm up everything there but basic.The toilet was very low

location was perfect

cold snd sole-less room needed a socket point near the bed

Very good bed nice and clean water hot for the shower

beside M4

beside M4!