El personal fue muy amable y siempre bien dispuestos. El servicio de desayuno fue excelente! Tuve la oportunidad de almorzar y cenar en el bar y la comida fue excelente también.

Fue mi primer experiencia en Hostels y no me sentí segura una noche en la que un borracho empezó a golpear todas las puertas e intentar abrirlas. Deberían haberlo expulsado del hostel, en cambio, siguió haciendo ruidos muy molestos en su habitación por más de una hora, a la madrugada. Me sentí muy desprotegida y por supuesto que esa noche no pude dormir.

Location and price

Drunk man trying to break into our room, dryer didn’t dry clothes and staff told me I’d have to pay another £4 to use it again.

The customer service there is bad

Location

Nothing

El personal

Me cambiaron de habitación el día 2, tuve que volver de mis planes turísticos al Hostel para cambiar todas mis cosas

Excellent value of money, very good location, thanks to the cleaning staff whom I witnessed clean the rooms, corridors, toilets and showers. A very pleasant stay.

Good Hostel despite the negative reviews I read.

location is good, in front of station staff are helpful all the time friendly place

bedroom was too warm and need to keep the windows open, so gets noise with the street and the pub downstairs. lockers isn’t really good and safe

The place is ok and very good the food too

Some houspeds don't follow the rules

Great location, the metro station is really close to the Hostel. The staff were kind and helpful. The chillout zone was great.

Mostly I felt like I’m in a workers accommodation not in a Hostel. I think most of the people weren’t tourists, so they don’t have the culture how to behave at a Hostel. I think it would be great to have a little kitchen.

The rooms are clean

No curtains like in other hostal, no privacy in the room between 11am to 2pm: cleaners keep all the rooms open with a bin, it is not easy to get dressed. Before arrival I was confirmed the bunk bed and ended up with top one. One of the solution offered was not acceptable: get refunded and basically find another accomodation somewhere else. This is not very nice. Bathroom are not kept clean but this is the other guests fault, perhaps add a message inside to keep it clean. Need a hanger for one of the female bathroom.

I loved everything ranging from welcoming staff, cleanliness not to mention convenient location. Just awesome!

Nothing

Everything was exactly what we needed, right by the tube and the Empire (where we attended a gig). Friendly staff, very clean, all facilities working. A fantastic experience all at a very reasonable price. Thank you.

Le personnel très agréable, like the Guy with the dreads in the réception, le hostel is good located, and that's it!

Pas de serviettes de bain, pas de savon dans la salle bain, not so clean sometimes, etc etc

locations

I was on top floor and windows were next to smoking area and smelt of weed plus got very noisy from bar below at 11pm to midnight

the location next to the subway

the room was smelling cigarette They putted all my stuffs inside a black bag saying that I need to change of room. When I got inside my room all my stuffs were not there anymore and another person was using the private room.

It was cheap and next to the tube and shopping centre

I didn’t want to write this but felt I should, I slept on the bottom of a three tier bunk bed. I had a bite the morning after my first night and then more after the second. By the time my 4 nights were up I had 12 bites to my hands, feet and legs. This has not happened at your Hammersmith site nor has it happened in any other hostel I’ve stayed in. Also the lock to the room didn’t work and the lockers didn’t work with a padlock either. When I ordered food at the bar on the first night they were very very slow at bringing it over and the portions were small. I would not recommend this site mainly because of the bites and broken door lock. I stayed in the Shepherds Bush room 2.

Great staff .. good location .. slightly worn but clean .. I'd go again but probs ask for a bit discount as it's slightly high priced . But location is part of that

Toilets need a refurb .. and building in general a little worn

The shower rooms were clean and had ample of them. Beds were clean, checkin process was smooth and the staff was helpful. I also enjoyed spending sometime in the terrace area which was quite after evening, it had a heater as well. The bar below had good vibe, there’s plenty of options to dine in (cafes etc.). LIDL was just next door for any quick fixes needed.

Somehow the room that I was allocated had a foul smell, like stinking socks but I wasn’t sure if it was one of my roommates or was it in general. The accommodation that is just in front of street can be a bit noisy, I am a deep sleeper so that didn’t affect me but I woke up to it in morning rather than my alarms tone (which can be good/bad, depends if you are a light sleeper or not)

A decent hostel in a central area.

I don't like sharing rooms with anybody. Especially people who are getting up For work. Housing situation is so bad many working people are living with strangers and tourists in i hostels a complete disgrace by the British government..