Nice and comfortable hotel. The outdoor hot tubs are really great.

Hot spring experience

Hotel is quiet outdated and it really does not match 5 stars hotel expectations. it’s more like big 3 stars hotel. Food selection is OK, but food was not good quality. it was OK for 1 night stay over on our roadtrip, but would have not enjoyed staying there longer.

English does not exist

The breakfast and dinner was astonishing, even thought they are serving as buffet, the quality of their food is the top. It equips different hot spring pool for different needs, I like the tranditional japenses style pool, my son loves the kids pool. The evening aboriginal show was amazing, there are dancing, singing ... and learning about their culture.

The Japenses style pool is small, need to wait for other to finish.

rooms are good and clean

smells really bad! as soon as you get in the lobby! and restaurants are so crowded!

clean , comfort and hot spring. close national park

don’t know

The royal chipein hotel has the multiple hot springs they provided with ease and sooth, not to mention, because the cleanness and the friendliness are the best out of the taitung area

it’s comfortable and has good facilities, but everything is dated..

Friendly and helpful staff, There are many types of restaurants to choose from.

The balcony seat is not comfortable.

omelette is terrible

Lots of things to do.

Not many trails to walk around the hotel, and the open-air hot spring closes from 11:00am -4 pm daily to clean, so people cannot use it for 5 hours in the middle of the day and that is not acceptable!

Good facility though is a little bit aged. Very nice staff, and great swimming pool.

Dinner is ok but is below the expectation as a 5-star hotel.

hot spring is very nice

Everything

None