We had breakfast and dinner at the hotel food was good and service too.

everything

nothing to dislike

very clean and comfortable, staff very friendly and food was excellent

Great location to participate in severn bridge parkrun. The Manager was very helpful -- we were provided with a cot for our newborn and an early check in which we did not expect. To be fair he was very likeable and had a passion about how he ran the place. The location was great and was easy to get into town to visit the coffee shops, if using public transport its like 800m away from the stop.

I was very pleased with my stay & would recommend to friends. Would love a pool.

Superbly well presented pub with amazing bespoke furnishing. Great atmosphere. The hotel lodge is located directly opposite - basic - but immaculate.

No negatives. The hotel room was a bit on the small side. The food in the restaurant was a little on the expensive side. Wetherspoons is only a short drive down the road into Chepstow.

Accommodation was very good and the housekeeping of a very high standard.

The waiting staff were very friendly and eager to assist, though we had evening meal twice during our 2 night stay and on both occasions we had to remind staff about our additional side order. First breakfast was restricted to continental breakfast as the staff apologised for the breakfast chef not turning up. When he did turn up (at 9am), the two front of house staff were overheard saying that the chef said, "well no-one usually turns up for breakfast till 9 anyway". Appalling attitude from a chef and those that had turned up should be wary of unguarded comments in front of customers.

Stayed for three nights visiting Chepstow and the races. Excellent customer service from everyone we met. Food very tasty and varied menu. Room very clean and modern

All good

Excellent Breakfast

All good

great location in Chepstow, lovely room, great comfy bed, highly recommended

nothing!

Room was clean, tidy and good size

Nothing to record

Easy, early check in. Good size room.

Breakfast finished at 10am......should be at least 10.30am.

Very accommodating for early check in. Rooms are modern and clean. Beds comfortable

No issues