Trato del personal, relación precio-calidad, vistas de las habitaciones

O que mais gostei do alojamento foram as piscinas, os funcionários. A limpeza era bastante boa, as bebidas e o transporte para a praia.

Não gostei do facto de não haver muito transporte para o Porto de Mogán, a localização do hotel é bastante remota pelo que a vida noturna é inexistente. A animação a noite do hotel é também muito fraca e acaba cedo. Não há um espaço de convívio com atividades depois das 23h.

Les repas bons, variés et cuisinés sur place. Serveurs souriants, bonne équipe d'animateurs cette semaine.

Hôtel situé en hauteur : plusieurs ascenseurs (souvent en panne) à prendre pour rejoindre la chambre si vous êtes dans les derniers Blocs. Pas d'équipements fitness, pas d'étendoir à linge sur balcon (l'hôtel n'en n'a pas), pas de parking sur place sauf 2 réservées PMR. Longue distance à pied de la plage mais service de navette hôtel gratuite. Salle de bain aurait besoin d'être rénovée : pas de douchette dans baignoire qui est d'ailleurs inutile car il y a une douche.

La atención recibida por el personal desde nuestra llegada

Las instalaciones, la infraestructura en la montaña hizo que fuera una odisea el llegar a la habitación

Nos gustó todo instalaciones, personal ,comida, todos muy contenta

Solo tengo un mal para el agua de beber muy pero que muy mala

Location. Adult bar and pool.

Smell of drains by the snack bar and in hotel room. Queuing constantly for male toilets. Lifts constantly breaking down especially on departure day so had to carry heavy cases down flights if stairs.

Es gab leider nicht so viel Auswahl an essen. Das Hotel befindet sich weit entfernt vom Strand, man ist auf dem Bus angewiesen oder man läuft zu Fuß, wobei man muss sehr fit sein. Es gib fast gar keine Parkplätze.Das Hotel ist mehreren Stufen gebaut und man muss ständig Fahrstuhl benutzen die waren auch sehr oft kaputt wobei die wurden auch schnell am Tage repariert.

Gostamos muito das vistas do Hotel principalmente no final da tarde tem um pôr de sol fantástico.

Limpeza dos quartos . E falta de manutenção dos mesmos .Comida sem variedade principalmente no restaurante da piscina 7 dias sempre a mesma comida. Cheguei dia 09.10. As 20 e parti dia 16.10 as 18h para poder ficar do 12:00 até às 18:00 tive que pagar 27 euros porque a minha reserva foi feita no Booking . Lamentável

Las vistas son preciosas, el personal muy amable, la comida estaba muy buena y variada. Los autobuses que te dejan en la playa y en puerto del mogan sin necesidad de tener coche me parecieron un privilegio. Volvería a repetir sin duda

Por poner alguna pega que es un poco lioso el hotel con tantas escaleras y ascensores, pero alfinal le pillas el rollo

Personal amable. Limpieza

Accesorios baño escuetos. Precisa reformas. Falta de ducha de mano. Comedor con escasez de leche desnatada o sin lactosa y algunos alimentos tardaban en reponerse.Algo repetitivo

Las vistas

El edificio insufrible, pésimamente diseñado, lleno de barreras arquitectónicas, escaleras y ascensores por todos sitios que tenías que cambiar continuamente para moverte a cualquier parte del hotel, el suelo alrededor de las piscinas resbala, todo mal conservado, no hay aparcamiento gratuito suficiente, el equipo de animación muy malo......

Si estaba muy bien

Por lo general estaba todo bien

How everything was so accessible , staff was incredibly friendly.

All was excellent

Activitys and food was very excellent.

only room was not nice, 3 star.

Nothing

Location was bad. Felt very isolated. Staff were really unpleasant. No parking available. 30 minute hike up the hill to het to hotel. Food was horrible and the same every day. Activities are terrible. Pool is dirty and very dangerous lots of broken tiles around the pool.

The views are amazing and the communal areas and bars are lovely. Staff were really helpful.

Quite a walk up the hill. Hotel put on free buses which is amazing. However these are limited meaning if you want to go out later this is more difficult.

Location rooms food and view were amazing

The staff is very welcoming and very helpful The property is always clean likewise the rooms Breakfast was exceptional Lunch and dinner was also good Night entertainment was okay Hotel shop was very affordable They had international stations on the TV

Night entertainment could have been a little more international Water not being included in an all inclusive is very questionable The machine natural drink tasted a bit weird Wish the had a bus service to the bus stop area and to the airport The bathroom was nice but had a weird smell after a while

Our suite was excellent, the food and drink were good value for the price paid. The staff were brilliant and v helpful.

Ok. The noise! Constant loud music from which there was no escape. No chance of a siesta here!!

The staff goes over and beyond. Very friendly and helpful.

The propery need updating. It iss a bit dated.

10/10 would recommend staying here - we had top class service . Super clean and excellent service and facilities. loads of drinks and snacks included in all inclusive . was given a room to freshen up in the day we arrived as we arrived before our check in and again before we left to go to the airport. shuttle services to the beach regularly included and to the following town in the morning . really can’t complain about the hotel or the staff our entire stay. the location is the only down side as the bus from the airport no longer goes directly here due to a rockfall on the coast road. we just got off at the previous town and got a taxi to the hotel for less than ten Euro so not a super big deal but it meant you couldn’t really walk to Mogan. as the hotel offered the free shuttle service and the abundance of local taxis it wasn’t a huge issue - just a little remote. if you’re looking to eat, drink and relax it’s the place to go !!

location and public transport to airport but this is such a small down side to the amazing stay we had !

location, amazing views over the sea, sunsets. Good variety of food sunbeds always available, lovely pools Great that you can have all inclusive down the beach too!

Hotel & rooms need refurbishing since last stay 4 years ago.

Room very comfortable and cleaned each day. Quiet area.

It took two lifts which we did not mind, but had long balcony walk from each, it rained two days and tiles wet.

Absolutely everything... The views , food, staff, swimming pools, 1 is heated, entertainments, everything was absolutely amazing, Thank you

Food was excellent. Staff were amazing. Rooms were great and all with a Seaview. Very quiet and peaceful too and not a sound at night. Cannot praise it enough.

Cannot think of anything.