Very comfortable bed, very forthcoming owner, I had all I needed.

very clean and comfortable

Staff very welcoming room was nice and warm and location is great. Will stay again.

Wifi signal is strong than i expected. Jackie is nice

The TV is no network, the heater is not work. Although i turn to the maximum but the room still cold all the time. One day i almost spend a whole day at room. I found that the heater is work timeslot : 16:00-18:00, 20:00-23:00, 08:00-09:00. Even i turned the power to maximum, but it still a little bit warm only. The man who stayed next room also complained the heater is not warm. I asked Jackie next day, she said it's normal because she is setting the timeslot and temperature. Are you kidding? It's 0 degree outside at the midnight but the heater is not work because was the settings? I am happy to stay again, but definitely not in winter.

👍

Good location between the beach and Metro. Large room with private bathroom and TV. Snacks, tea and coffee in the room and the gust house was well heated and decorated. Really great value for money

Nothing- we loved it!

the bed great sleep

The facility is clean, and calm and has a good and caring attendant

Nothing

Clean and good service

Lights didn't work in the shower room, walls way too thin

I should say the room an bathroom was very neat. Good tv and enough towels, shampoo, snacks, tea coffee. Location was good as well. Room heating wasn’t on my first night, luckily there were 2 duvets in the room. I did tell them next day and was resolved. Can’t blame them for taking some controlling measures with soaring energy price, but please make sure there is adequate heating. Wifi was good and I was staying in the downstairs.

Noise level was extremely high. There were children crying till 12:30 every night, I am not sure they live in the same place or next door, clearly not guests. It was a disturbance, more than that it was sad hearing children crying continuously late night. They only have 2 parking which will be full almost all the time. There is free parking (till 9) on the roadside which means you have to leave by 9 or get up and pay in the morning.

Nice location, very comfortable bed, very clean bathroom and bedroom. Very nice and friendly staff.

I was staying room only which suited my personal needs and finding holiday accommodation for one at a reasonable price is not easy. The Pines Guest House is a good traditional establishment with a good reputation for being well ran in a friendly manner while respecting residents’ privacy. My single room was clean , comfortable and warm as required. It was well maintained each day with e.g.used towels being replaced and hospitality tray being topped up as required. The Pines attracted a good class of guests in the week I was there , ensuring a peaceful night’s sleep. The location was very convenient for Whitley Bay’s shopping and entertainment facilities and the excellent coastal stretch there is only minutes away by foot. I no longer drive so was pleased by the plentiful bus services to Newcastle And Northumberland. And of course Whitley Bay has its own station within The Metro rail network ?

Nothing comes readily to mind. Next time would try staying there in Spring/ early Summer to make more of the sights and sea life around Northumberland.

Room was not en-suite has I thought I’d booked ?

The showers in the rooms are terrible room very old

Location & very clean

Woken up too early with bright morning sunshine- curtains were very pale

Very clean & comfortable room. Owner very friendly & helpful. Would stay again if we return to Whitley Bay.

Separate toilet but we knew this before our stay. The shower head holder was broken so had to hold shower whilst using.

Lovely location. A bit dated. Jackie was very helpful. They don't do breakfast anymore. But she fave me a toaster so I could make something for the little one on a morning before we went out for breakfast. Property could do with being updated. Apart from that is was OK.

Needs updating

Jackie was one of the best hosts ever highly recommended xx

Nil

very clean

na