central location to restaurants and a 10 min walk to the bus station. Stayed in a 4 bed female dorm. Rather dingy facilities.

This backpackers badly needs an upgrade.

horrible

Location

Unfortunately this wasn’t a great hostel. I had a double private room with en suite. It had no window (I may have missed it in the description but wouldn’t have booked it had I known). The whole room and bathroom was shabby and needs work. There is a strict sign to keep the bathroom door closed to avoid steam setting off alarms but the door wasn’t in its runner so I had to lift it across where it should have slid. Upon departure I asked to leave a bag for the day and had to pay £5. I wouldn’t have minded this so much if the room had been good. The location was great for me and the bed comfortable and clean but I wouldn’t stay again.

It's close to the transport station, about a 10min walk. It's cheap.

Terrible WiFi it doesn't work at all past reception, it's quite rough I wouldn't recommend staying here but it is the cheapest place in Hamilton I think so just be prepared to get what you pay for. It's dirty and uncomfortable and the people here are not friendly. Would be fine for a night or 2 but not longer. At 10am everyday they open every door in the hostel to do housekeeping and leave the doors unlocked and open for hours so make sure your stuff has locks. The decor is nightmarish - a mix of neon green and blue with browns grey and pink randomly. It needs to be renovated and modernised a lot

Location is good

It's underground so no windows in the rooms or common area. Bathrooms are basically shared male/female. It's generally clean but very worn down and tired looking place.

The location is great and the room and bathrooms where clean

The place is a little run down. The kitchen is a mess (this was the same last year when I stayed). There as also trucks that go by first thing in the morning and it woke me up but wasn't the end of the world

Close to town

Customer service

Need more cleanliness and basic facilities

Friendly if not very helpfull staff

Claustrophobic small rooms and hallways. No window and uncomfortably poor air

Great location and friendly staff. Clean for a backpacker hostel. Private room was really nice.

Staff was very helpfull. Dorms was clean. Toilets as well. In common room was screen with TV and with many movies which I enjoyed.

Good location for town, quiet, was great for last minute trip

Made a last minute decision to attend a concert with my friend and looked for an accommodation that had 2 single beds. This property came up since it was close to the concert venue and we had no idea what to expect since it said it was for backpackers. But we just needed somewhere to sleep since we were from out of town, so we did not really mind what kind of room it was. It was great, so tidy and the room was nice and cool, a/c definitely was helpful because Hamilton was so warm. There were more than enough bathroom and toilet supplies. We did not use the shared kitchen facilities but the kitchen was spacious and clean, had comfy couches and some good reading materials. We lost our room key after the concert in the early hours of Sunday morning, it was somewhere in our wallets. The gentleman was really nice, came and opened our room for us. Easy to find and customer service was great.

There is nothing I could criticize. Just a little suggestion. On a warm day as such, maybe the a/c in those ground floor rooms could be left on before customers check in, just to keep the room in a nice and cool temperature, especially when there are no windows in that room.

kitchen

tv lobby

Location was ok

No windows in some of the bedrooms. It was dark and dingy and the ventilation in the place isn’t great

Easy walk to town. Clean old furnishings

No hot water in evenings.

It's always good when I go there. Very helpful