Emplacement super Proche de tout Facilité d’accès Personnel super Recommandations touristiques excellentes

Un peu de bruit (isolation sonore pas optimale)

Extremely friendly staff, gave good recommendations for places to visit in Roma city. Very clean place and quiet neighbourhood.

We didn’t receive responses to multiple questions over WhatsApp (their preferred method of contact). The questions were pretty important, about dropping off our suitcases early on check-in, then leaving our bags for a few hours after check-out. A bit disappointed, as we know they were active on WhatsApp at the time.

It was a basement with humidity

The place was pretty clean and the beds were extremely comfortable.

We were accomodated in the basement (!) and there was not enough fresh air in the room, as there was only one window, that could not open more than a couple of centimetres. Only one person from the whole staff spoke any English - As we arrived on our first day, we could not understand a single word and the hostess was speaking only Italian!

Me and my mother spent 4 nights at Guest's Heaven and we enjoyed very much our stay here. It's placed in a very quiet area where you can rest properly after a long day of sightseeing, yet close to the Metro station.The room was very clean and equipped with everything one might need for a vacation. The staff was very helpful and suited all our inquiries and requests. We will certainly stay here again when visiting Rome. Thank you!

Great location and service provided by Simone. Room was large and had things you need.

The shower did not drain properly which meant showers had to be short to avoid standing in pooled water. Also no slippers were provided to wear inside the room.

air conditioning is too loud.