Very friendly and helpful staff.. They have reliable guys they use for taxi and excursions who are also excellent.. Laundry is good and I left money in my shorts which was returned to my room...

Nothing

Great staff, very friendly and extremely hospitable. Prepared breakfast early for us as we had an activity planned. Hot powerful shower.

Its a bit basic. Wifi was sporadic - had to position myself in a particular spot for it to work. The load shedding was noticeable although not their fault.

The staff and management were excellent with a happy welcoming attentive attitude - all was very good and would recommend again

After a stressful travel day where some things went wrong it was a pleasure to arrive at this property to meet friendly helpful staff. Well done to all the staff. I recommend this property if you are visiting Livingstone, it’s nice and calm with great facilities.

All good

Atenção dos funcionários,eles são super educados e prestativos.Área externa muito bonita.

Acomodações precisando de uma modernização urgente ecafé da manhã muito ruim com pouca quantidade de produtos ,o pior café da manhã que ja tomei em um hotel

Nothing much. The guy waiting to give us the key to the room before closing shop, was very pleasant.

No service at all after 8/9pm. Stuffy rooms. Could have switched on A/C before arriving. "Nescafe" coffee sachets. Normally only found in low end establishments. Am still waiting for an invoice for the night's stay. Were told that it would be sent by mail.

Staff was very friendly and accommodating, helped us book many of the activities when we asked. The rooms, pool and bar area are all very clean and comfortable as well

Amazing staff who were professional, trustworthy, attentive and treated us like family - they could not have done more for us (especially when we had to call them from Botswana immigration to get photos of the children's birth certificates!!!) The location is great for popping to the local markets and restaurants as well as being not too far from major sights such as the falls and Chobe. Also nice to be close to the airport after a very long journey. Being a smaller site meant we often felt like we had the place to ourselves and we also got to know some of our fellow guests which was lovely.

It would be good if each room had a hairdryer We would have used the pool more if it had have been heated, but we were obviously well aware that we visited during one of their coldest months and I'd imagine the pool doesn't need to be heated for the majority of the year! It's such a shame that the lodge doesn't currently offer lunches or dinners - this would have been preferable some evenings to getting taxis to/from local restaurants (my elderly father was part of our group and can't walk that far)