The reception booked a taxi to the airport for 320 pesos. The driver charged 400. I think the hotel should be aware that some drivers may be overcharging

The staff was responsive to our needs. The location was perfect for a visit to Mexico City’s historic district.

Great location, super clean and spacious apartment

The shower had poor pressure and took a long time to get hot.

The location is great. It is a 7-minute walk to the Main Plaza in Mexico City. There are a few museums and historical buildings close to the apartment. The host was great and helpful. The room was clean. It is a basic space with a small kitchen.

? Not sure, but the bed was very comfortable

Everything, very modest apartment, no coffee, no tee, no nothing, simple two beds, very small bathrooms, no cleaning service, no front desk service,

location

needed a luggage stand, comfortable couch and hooks

Great location right across the street from the national art gallery and a short walk to most other places of interest in the historic district. The room was large, newly renovated, spotless and quiet. Staff was very helpful and friendly.

No deadbolt on the inside of the door. First hotel I've ever stayed at without one.

We booked our stay and arrived within an hour - the staff were very flexible and helpful. Really good location and most importantly, it was quiet!

The price seemed quite high for such a basic place, but we were only 2 people and it could have accommodated 4 /6

Wonderful cafes, restaurants, shopping and museums are within walking distance. The Zocalo is a 15 minute walk.

The hot water takes a long time to reach the shower, then it comes out too hot. After a minor adjustment you can make it cooler, but the hot water only last for about 2 minutes. The apartments do not have air conditioning, but since it was November, it was never hot. In fact, it was cool at night and we had to shut the windows.

Great place near city Centre, easy accessibile by taxi. The apartment was spacious and clean, and the staff very helpful for all the duration of the stay. When we had a small issue, they resolved it immediately. Bonus points for their laundry service as well.

Nothing really, it was great .

clean, new

Bait and switch: Price was different at checkout from advertised. Was informed after I checked in of a walkthrough to be performed at checkout so I would be charged for damage. Very stressful.

Staff were excellent, cheerful and helpfull. Clean apartment, excellent location with easy access to several top attractions.

No kettle, no iron, small sofas, no Netflix.

location,privacy,staff.

there's nothing that I didn't like.

The unit was beautifully clean and the manager and other staff were extremely helpful. One of our party fell sick and they were able to advise us on a doctor and pharmacy. They also gave us information on a city wide earthquake drill. Nothing was too much trouble...excellent staff! Thank you! Location was brilliant too. Beds were very comfy. We stayed 6 nights.

Needs a kettle to make tea. Could have a reverse cycle air conditioning unit to have good temperature at will. The couches are a little short in length for us. Would have been great to have cable or Foxtel or something for English speakers. Minor suggestions that we worked around but would have been a perfect stay if we had these elements.

There are two large bedrooms, and a very large living area. Everything in the apartment is new and very clean. You enter the building and suddenly you are in a quiet and restful private space. The location is close to the Palace of Fine Arts and many other museums. A great place to stay if you like beautiful old architecture. The proprietor and staff are very responsive and helpful.

Everything was excellent! We loved the location. If you want to stay in “centro histórico” it is the best place to stay. You can walk for 10 minutes and you are in Madero. From there you can go to “El Zócalo” or “Palacio de Bellas Artes”. There are theaters near the property. You also have convenience stores near by. Just neat to the property you have an OXXO, you have a “cremeria” where you can buy nice cheese (I recommend Oaxaca and Panela) you have a small “Torteria” where you can eat delicious tortas and you also have a Seven Eleven. It is also very near to “Calle de las Novias” so if you want to buy special things for your wedding or baptism, first communion, quinceañera that is the best place to go. Like all big cities you need to be awear of your purse and don’t wear flashy things if you go to Calle de las Novias. The staff in Casa Donceles is so NICE. We definitely are going to return to Casa Donceles. They made us feel like home. They even lent us a wheelchair for my mom that has difficulties to walk. I loved the place, loved the staff and highly recommend the Casa Donceles! My real review score is 11 it exceeded our expectations!