Rooms were clean and tidy and smelt fresh

Location was on the edge of Nottingham, but excellent bus journeys to and from the city centre from near the front door. Ticket prices currently capped at £2 per journey.

Hot chocolate drinks in the room

it was clean and tidy, bed was comfortable and bar was great

na

Spacious rooms . Very well priced.

Excellent value for money. Big car park. Good location. Food in pub very good.

Nothing

close to family

Staff were friendly & cheerful, with nothing too much trouble . Room just right & would have no hesitation in staying again.

Card key system upgrade impacted access but staff all helpful in putting in a work around

The bed was really comfortable. Hotel was suitable to walk to Trent Bridge.

Nothing.

Very comfortable beds, room clean and tidy. Great breakfast with possibly the best omelette I’ve ever had in any hotel.

Very limited gluten free options in the restaurant. The TV did not work properly- it provided the normal Freeview channels but many, including ALL BBC channels, displayed “No Signal”. I suspect this is because the TV has not been retuned when channels are updated - probably never done since the tv was first installed. The tv was fixed to the wall which made HDMI ports hard to reach but as they were disabled, that was irrelevant. This was important because I wanted to watch a film downloaded to my iPad and needed to connect via the HDMI port. There was nowhere to dry towels after the two occupants had a bath and shower. Also, why can’t major hotel chains install bathrooms where the overhead shower doesn’t leak onto the floor?

convenient to visit family

Bathroom needed the edges redoing looked a bit tired.

location and Karaoke was fab

food service slow and cold food

Spacious, clean, comforts bed

absolutely lovely amazing Area better than expected the family loved it

there wasn't clear instructions on how to access an iron

On site restaurant. Local to where I needed to be.

The Karaoke in the restaurant was just a little bit to loud whilst eating.

Staff were very obliging, should out to Andrew the deputy Manager who was exceptional.

There was a problem with the key cards so staff had to take you in and out of the rooms. Kudos to the staff again for doing this extra job but it was inconvenient.

Nice pub, good beer and food, staff helpful and friendly

Your key card system had broken down when we arrived and could not be fixed until Monday! It meant that a member of staff had to let us into our rooms. A bit inconvenient for us and them. These things happen, and the staff dealt with it well.

parking free and lots of space so don’t need to book bar and restaurant just next door near to Nottingham

This was a very nice stay. The room was comfortable and the pub offered good food and drinks. Located close to the motorway to continue on our way north.

Food service was slow, but it seems there's a staff shortage. Everyone was extremely nice.

You ask for towels to be reused, but then don't provide handing rails on which to air the towels. A little hook on the back of the bathroom door is not sufficient for airing. Also, the cleaner did not wipe down the bathroom surfaces at all, on any of the days we stayed.

The beds were comfy, room clean, bathroom clean, facilities good, car park space good

The fire alarm system kept going off and staff did not instruct us to do anything, nobody was evacuated or mustering at the fire point. Card system was not working so staff had to escort us to our room each time, but they were not checking anyone's ID or names so anyone could have just walked into anyone elses room.

Most things were fine but instructions were amateurish!

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