The staff member who checked us in was super helpful, she even popped down and put the heating on for us before our arrival because the temperature had dropped. The room was exactly as shown and was clean, comfortable and perfect for our needs. We didn't hear anything from the restaurant/bar and we stayed on a Saturday night.

We had no problems with our stay

Spacious car park, close to town

Dirty stairs, shoe polish on the base of the bed, stale water in the kettle, no coat hooks, no table, no thermostat, loud main road outside, bathroom heater defective.

Central location

Wasn’t very clean and appeared tired and in need of a good refresh

Clean and comfy

No comments.

There is ample parking next to the hotel and out of hours access is easy through the side door in the car park, once you have booked in and have a key fob. There was no noise at night so the room was quiet. The room was clean with plenty of tea, coffee etc supplied and more on request and plenty of clean fluffy towels. This hotel would be great for someone only needing a bed to sleep in as the facilities are sparse. The staff and owners were very friendly, when they were there, and locals in the bar were very friendly.

On booking the room we stated our arrival time would be 2pm so the hotel contacted us to advise reception was only available between 3pm & 9pm but early book in could be arranged, if necessary, we declined as were able to delay our arrival slightly but confirmed we required accessible room as my husband used a wheelchair. The hotel advised it was the first room off the bar, easy access you would think, but failed to say that the bar was also reception and there was no access through the bar at any other time as the front doors and the door next to our room were locked at all other times so the only access from our room was up a long corridor through 3 heavy fire doors, not ideal if there had been a fire. The sign in the room stated the bar would be open from 3pm til late however although we were sat in the bar having a couple of drinks on the Sunday, we were advised it would be closing at 8pm, but we could take drinks to our room if we wanted!! Although it is advertised as having a restaurant there was no food available. There was no daily housekeeping, as stated, the bin wasn’t even emptied or the dirty cups changed. Although the wet room was well equipped the floor tiles were like a skating rink once wet so very dangerous for anyone especially with mobility issues. The TV didn’t work and the shelf holding the kettle was very unstable, if someone had put too much weight on it would have fallen off the wall.

We were visiting friends and it's only a 5 minute walk to their house. Its clean and ideal for what we were looking for

Could do with extras pillows in the room, even if they are in the wardrobe as spare ones

Clean, convenient, good value for money

Nice room and large shower. Having a beer with the locals in the bar downstairs