Friendly staff, a good building, clean pools every thing is awesome food atmosphere im happy to be there

I needed a sun burn cream for my kids and the clinic asked for 100 euros just to be seen by a doctor to write a prescription, you can get this kind of creams of the shelf in pharmacies, the announcement board should be in the restaurants so everyone can see it, the kids and teens activities were unkown.

ELIf from guest relationship was perfect

Big area , lots of pools

Getting a taxi to town is more than double the price of taxis outside the hotel . Uber does not stop there so you are captive by the taxi company the hotel uses. It is not close to any shops or streets so if you want to go out you have to pay a lot of money There are not enough fishes with drinks and the wait in the bar is pretty long. No enough information as to how things work. TV did not have a lot of channels especially in English

Sofra (main restaurant) has a massive varieties of cuisines and food selection that can reach to every one's taste, the quality however, may vary from great to acceptable. other lounge bars at pools side that serves drinks and snack are open till dawn. but somethings comes with extra price that is not included like alcoholic drinks at night and shisha. beside this there are snack restaurant that serves a la cart food that will make your kids feel familiar with what they know. the facilities are scattered all over the place, big water slides, tennis courts, basketball and beach lounge chairs if you like to relax be the sea side. water sports are available at the beach but need reservation up front and are pretty expensive. a para sail costs 120 Euros for 3 persons going on same parachute for 10-15 minutes. expect your room mini bar to have snacks and sodas and it is paid with the full board price, the staff didn't replenish it daily and we needed to call the front desk every time to ask for a drink or so.

arrival: to start with, the arrival was a fuss, we arrived at 2:30pm expecting to get our room and freshen up but the room wasn't ready till 4:00 pm. during this time all restaurant were closed so we stayed without food till dinner. the front desk didn't even allow my kids to go to the room and have me fill the papers till I made the payment in full. rooms condition: the rooms are in a low maintenance condition, the 2 wall lamps beside our bed were barely hanging and swinging at all times. the house keeping won't knock on the door beforehand, many times were we were still in bed that just open the door and rushed in. yet, room cleaning were not good, we had to through all towels and bedsheet on the floor before we leave so that they will change it. food: though it is so variant, it seems that there was something wrong in it as me , our friends and 2 other relatives with cross met there had a food poisoning and had to stay in bed for 1 or 2 days. hotel services: the transportation desks were rude and kept talking to his friends in many instances while we wait for hime to call for a drive. facilities: the policy on booking should mark that is is not allowed for kids under 10 to use the water slides in this hotel. my younger kid has a massive disappointment since they banned him from getting to use the complete slides set even the lower ones.

the staff was very helpful and friendly. there were alot of activitis for the kids. the blue fish restaurant near the beach is very nice.

the air conditioner at the first day was broken (it was vary hot) and they sent the technician to "fix" it 3 times, at the end we asked to move at midnight to other room. the dining room was noisy and crowded. the public rest rooms in the yard and near the pools are not clean end even disgusting.

the facilities, food, and activities exceeded expectations

the room furniture was in a poor condition

I would rate this hotel 10/10, and the best hotel among the hundreds of hotels I visited in Turkey. Cleanliness: 10/10 Gorgeous rooms Animation at the top Clean pools Very clean and organized beach. Very varied food. Paradise landscape. Wifi available even at both ends of the beach. Really nice staff: I rate everyone 10/10 except for two people. - Head of Lifeguard named SU and Ozlem from pool bar. I want to salute those exceptional people in this hotel for their professionalism and their attentiveness: - Elif and -Abdurahman From reception and HALE from the restaurant those three persons are really the best in the whole hotel, i would love to see them on my next visit.

Really nice staff: I rate everyone 10/10 except for two people. - Head of Lifeguard named SU: she doesn't even know how to talk to guests, she does segregation: she let a 4 year old child use the slides so he don't know how to swim, so she answered me meanly for my daughter who has 6 years old. - the second is called: OZLEM waitress at the pool bar, she despised her colleague in front of all of us in an inappropriate way for a bottle of water (I qualify as an education problem).

Pools, food

Food for kids

Great resourt for all family. Very nice accomodations, great food !

All the facilities and staff were amazing! Buffets had so much options, and food was delicious! This hotel is excellent for families, there are so many things to do! Private beach area was very clean, the unlimited drinks and ice cream was excellent! Kids entertainment was superb!

Bed and pillows could have been bit more comfortable, also few of the entertainment was bit x-rated for a family friendly hotel (specially Hotel Paris show), which basically had a stripdancer on a pole! Despite that we loved the Turkish night and Dancing on Ice shows!

Staff are very friendly and nice, the hotel is very clean and the food is so good. Thanks to Elif and Nataliya also for their warm welcome and excellent guest relations. Amazing hotel!

Breakfast was the best except the que for omlet, lunch was medium, dinner in between of breakfast and lunch. Best Wishes Ahmed Al-Saadi

Elevator need bigger ones and quietness of corridors, TV for sport channel meet multiple desires.

Kids activities were nice and food was superb. Staff were very helpful.

Hotel offered overpriced quote for airport transfer. The shop and spa prices were also ridiculously high.

Everything it was amazing. Very clean, very tasty food. The all staff is very friendly.Kids zone is perfect. We will back again.

Everything

Nothing

Wonderful stay, starting from check in till last moment enjoyed every single second spent in this hotel. Very well located, amazing views and well kept hotel, very professional staff, I mean all of them from front desk to animation team, bartenders, waiters and housekeepers always smiling and there to help you. all inclusive concept offers vast variety of food and drinks. Thank you for unforgettable holiday Green Palace, will definitely come back.

Kids club is very nice , big and had lots of fun stuff '

The food was repetetive and not as expected Not a winter hotel

Good staff, at the desk helped with family room! Thank you we were enjoyed!

normal hotel!

cats inside the restaurant