We got an upgrade to a sea view room with a bath for £20- we had walked there from Offa’s Dyke so this was very welcome.

The pool and spa were closed for maintenance.

it was close to the beach

the property itself was run down, the facilities were poor and the staff were horrible towards myself and gave me attitude and looked at me as though I was dirt on the bottom of their shoes. I asked for room service paid the charge for my breakfast as I did not feel comfortable in the breakfast area due to the amount of dirty looks I got from the staff. anyways my breakfast arrived 40 mins late and I opened the door to a lady who shoved my food infront of me and tutted and walked off.

The location is definitely the best bit about this hotel.

We thought service was really slow in the restaurant - the food was ok but nothing special , the steak £30 looked unappealing, the burger I had was nice but for £16.50 it wasn't worth it They had contacted us after we booked to inform us the pool would be shut , but we had chosen the dates for a reason and that in itself wasn't a deal-breaker at the time but still charged £149 for the room. The room noise was horrendous , hardly slept a wink and when we did it was just because we had to , not because the noise subsided, the room was first floor at the back and there was no respite from the sound of a generator? We couldn't open or shut anything to stop this noise - it was like being in a noisy fridge all night - horrible - I think it came from the pool below - The next morning we were absolutely shattered,, and fuming at the same time - Quickly ate some breakfast which was fine and went to check out - I was going to let reception know how bad that room was but there was nobody around . Would we go back ? The answer is no , why ? Because they must know the racket in that room and still rented it to us - I do not appreciate that.

Comfortable. Decent value.

Quite dated decor. Parking has height restriction of 2.1m but alternative parking can be provided in the staff car park for taller vehicles via prior arrangement.

Not much going on in Prestatyn. Hotel had lovely view of the beach. There wasn't much in the surrounding area especially for families. Not fault of the hotel though. Beds very comfy, food and drinks good. Service in bar area slow.

Breakfast was OK and that's about it. No cold buffet or pastries on offer, only cereal and fruit juice. This is poor in comparison to other hotels. Cooked breakfast tasty, but very small portions, 1 rasher of bacon, 1 sausage, 1 small hash brown etc very disappointing.

- Beachfront Location - Seaview room - Spacious family room for 4 adults (Quadruple room - 1 double bed and 2 twin beds) - Had 2 bathrooms - Breakfast was good with a variety of choice - Check in and check out was easy - Great place to stay for a few nights break - We didn't arrive by train however the train station isn't that far a walk probably 20-30 minutes depending on how fast you walk - Local taxis are quick and accessible to use

- Some of the staff weren't very chatty. The only member of staff that had a chat with us was the bar man on the last evening we were there - If you want places to eat aside from the hotel bistro it's like the train station you either need to drive out or walk 20-30 minutes. There's nothing really local within 5-10 minutes walk aside from the beach hut up the beach

Bathroom mirror light

Nothing

The location of this property is stunning Right on the promenade Directly infront of the sand and sea

Nothing