To my horror I two days before arrival discovered that I had accidentally booked for 2 nights with arrival one day early! All my worries evaporated when Alice Lu in Reception, and Gert Van Beek, Guest Relations Director, swung into Action and worked out a change of dates, which meant that I lost nothing and had to pay nothing additional. Thanks a lot both to of you - swift and decisive action very much appreciated indeed! Tony Shan who works tirelessly to solve every issue for arriving and departing guests also deserves special mention. First he spotted a taxi driver grossly overcharging me and later helped me secure quick and reliable taxi bookings. Thanks a lot Tony! Having been to Shanghai many times, this was my first time in this particular area, but it for sure will not be my last time, as the hotel sits smack in the middle of a quiet and private, yet very central and incredibly desirable area with many cozy restaurants and shops - just off HuaHai road and easily accessible by metro line 10.

Отель расположен недалеко от метро. Чистота в номере, хорошие завтраки.

В номере ужасный запах сырости(старости) не понятно чего. Номер был старый хоть и свиду выглядит хорошо.

床很舒服。

立地が良い

バスルームが少し匂いがあった

very good location and beautiful facility.

The barthroom is pretty old and had some water leakage.

Good spread but the cheese was not topped up daily after the early morning eaters took the cheese. Room service in room 1607 was very good the auntie who cleaned our room was very good. The gifts from management in our room were nice surprises. Food and drinks given complimentary

Could have topped up the breakfast cheese more regularly. The cheese could have the wax layer trimmed off before serving.

食事（朝食、夕食）が良かった。

特になし

Propreté

Nothing to sauf

Just about eveything

the weather in summer

Nice location. Nice restaurants. Nice walking

All staff were very kind and polite

No toothbrush and no room wear in 2 day

The management and staff were exceptional!

There was remodeling going on near the lobby but I knew that ahead of time.

Although there is ongoing construction in the hotel, the management and staff did their utmost to accommodate the guests. They made my stay quite enjoyable. I have been staying in this hotel for 15 years. I have every intention of staying there again whenever I visit Shanghai.

Staff was friendly although they didn't speak much English and nobody offered to take our bags upon arrival

It's a pretty old hotel and the rooms are small. Location isn't great either.

location

the renovation works

the stuff, Ted was kind and helpful

very good position, quiet , small window can be opened to get fresh air

The hotel was clean and the room was warm and comfortable. The breakfast was pretty good - waffles, fruit, bacon, eggs, beans, fried rice, vegetables etc.

There was nothing in particular I didn't like.