The property was in a perfect location. A quiet residential street with ample parking. It was only a 5 minute stroll to the beach, pubs, shops and cafes. It was extremely clean and very well equiped.

Perfect for our family event. We could walk to the Crown Plaza, beach and cafes. Will use again in the future.

This unit was situated within minutes walking from the town centre and the icon is beach of Terrigal. The unit had everything you needed and was spacious and had a nice balcony to catch the morning sun.

Clean, perfectly situated, lovely view

Check in process was easy and office was close by. Office staff was lovely prior to check in and after. Location is good, walking distance to everything and the property is nice. Carpet had stains when we walked in and some light bulbs out so we took photos as soon as we walked in. After leaving to check out we received a call that they were in a rush to get the place cleaned as the new guests were arriving. Cleaner arrived as we were leaving. Everything was fine until check out, I was advised 3 days later an extra charge from the bond would be kept as “it look longer for the cleaners to clean” because the floors were sticky, there was a “sticky” mess on the wall (??) and all but one wine glass was left. Can confirm our group did not steal or break the wine glasses, as we not only took out the rubbish but washed and left all glassware to dry on the side of the sink. It was raining all weekend so if the tile downstairs was a bit dirtier, understandable but the sticky wall is baffling? Have asked for photographic evidence of the “mess” and an itemised listing of the charges, have not yet received this. Would’ve been happy to pay if we had in fact created a “sticky” mess. Had a similar experience with Accom Holidays Ettalong earlier in the year where the shower shelf was apparently broken on the shower floor but we took after photos and could prove no glass was in the shower and was broken upon cleaning. Pity that our experience was dampened by this as the team in the office were quite nice beforehand. A call back or proof would have been courteous.

Such a tidy property with plenty of space for all needs. Right next to the beach. Awesome!

Friendly people at accor and check in and out was good. There were cockaroaches on top level however and even though we were told up front so no complaints but I have never paid extra for bedding. Thanks guys

The property is great. Cute and ample for our needs as two adults and two teenagers. It’s close to the beach and the main hub of Terrigal. Garage parking is difficult for size and angle reasons but we found street parking every day, even over the long weekend. Called ahead to check on bed linen required and am happy to accept a misunderstanding on my part that left us without bed sheets. However, I was not happy that I called Accom Holiday Rentals after we arrived and was told twice that ‘someone will drop of towels for you shortly’ only for no one to turn up either time. Wasn’t about to wait in a third time so we resorted to using the beach towels we took instead. Would recommend the property but would hope not to book through the same agent.