food was excellent, and the staff were lovely. Our room was great, the only thing was that the wifi wasn't great

wifi connection

rooms and equipment are good. food and personal too

wifi connection is way too slow

Meals and Spa are fabulous.

Rooms need to be renovated, it almost looks like rooms compared to lobby/spa belong to different hotels. I know that lux rooms are new and stylish, but standard and panorama rooms look like rooms from 1990's, especially bathrooms. No place to dry out clothes (ski clothes, bath suits after spa) , which is strange for a ski resort hotel. Customer relations is not very friendly if you have irregular request, shuttle bus to ski lift is very limited in time and could not meet our needs, so we had to take regular bus

nice interior, clean, great location, friendly staff, good food!

nothing!

Great breakfast, many choices. The hotel is really beautiful, most of the staff is kind and helpful. The lady owner is really sweet and welcomes you with a big smile. Such a nice family owned hotel. We will definetely go back.

For dinner the only option was a 6 course menu which was too much after a couple of days considering that 1 to 2 courses were buffet. An à la carte option would be great.

The sauna/spa area is very very nice. The food is also very good.

The room was very clean but furniture and bathroom were a bit dated. At that price I would have expected somewhat more modern rooms.