Very Comfortable and spacious rooms.

The Canapé hours were short, i felt rushed. Didn't offer later checkout considering i stayed in an expensive suite.

Great staff and club was amazing

Nothing

No exaggeration, all was as rated above, particularly the staff along with the location made this a near perfect experience.

Signage that main entrance is around the corner when coming up the hill from Wynyard station.

Clean and complimentary coffee and water

N/A

Good location, convenient and clean room.

We couldn't find a coffee cup, so I had to use a tea cup. Because I didn’t want to trouble the staff, I didn’t ask the hotel. In addition, the employee knocked on the wrong room twice. (Once we knocked on the door and asked what kind of envelope we needed to go into the room to get? Another time the staff gave us band-aids? None of them were requested by us)

Location

Price for parking

Sauberkeit

Pool und Whirlpool ein bisschen alt

We got ripped off

Comfortable bed, great view&location

Requested high floor but get a room on the 6th floor,very disappointed

È una bella struttura di lusso

Rooms were really clean and spacious. Staff were incredibly helpful and friendly.

The breakfast was overpriced and the hot meal I was served was cold. It was clearly pre-cooked, kept under a heat lamp and then served up when ordered.

View

Check in process

We were upgraded on arrival to the suite and the view was exceptional. The staff very friendly and welcoming.

Nothing.

Great views and helpful staff

We couldn’t work out how to empty the spa in our bathroom and the bathroom sink wasn’t emptying the water so it kept filling up.

Die Super Aussicht auf Sydney

Wartezeiten beim Frühstücken

Super Lage und herrlicher Blick aus unserem Zimmer auf Habour Bridge und Sydney Opera House.

fällt mir nichts ein

Horizons club

That we had to pay for wine at 4pm

Location

Needs updating

We loved everything. We were lucky to be upgraded to a suite so it exceeded our expectations!

Didn't love the pool.

Location was excellent. We had a lovely room with a nice view of the Harbour and Opera House Bed was very comfortable View and food from the restaurant

We liked everything about the Hotel

The staff were exceptional. The facilities clean. Beds comfy. View from the room one in a million. Spa treatments glorious. Food and cocktails excellent.

A beautiful property with great service.

It is very pricey to dine there.

First time ever at an hotel to be asked are you here for any special occassion and to then be treated to a little cake, which was delicious was exceptional. The staff member at checkin was so polite and professional, such a delight to deal with. The room was much bigger than expected and the view gorgeous. Bed and pillows were so comfy. Only fault I do have is we did not have longer to spend here !

I did not like the fact the Blu bar closed at 10pm, given it was weekend. We had function booked and finish time did not allow bring partner to view this delight. This was only dissappointment not being able to view at night from there, however we took in the fab view while we enjoyed a delicious brekkie next morning.

Location

On top of hill

Location is good/convenient, though be prepared to walk steep stairs and roads just to get a coffee.

The description, and pictures on Booking.com were misleading compared to the actual room. The pictures showed modern decor rooms, ours was old and tired. A friends room had an espresso coffee machine, ours did NOT. This is standard in hotel rooms at that price elsewhere and even at lower priced hotels.

everything

nothing

The facilities and the amazing service !

My room looked non renovated and I had allergies :(

Location & view from room

Breakfast and location amazing.

Had a routine power outage which wasn’t announced until less than 24hrs notice.

Nothing

Access on foot with suitcase on route from the Skytrain to the hotel foyer is challenging due to the steep footpaths & stairs. Lounge suites in the foyer were badly stained. House guest access to the bar on level 36 was abruptly declined due to a private function. Maintenance had to be called to get water restored to the bathroom hand basin. Service poor and cost of the drinks excessive in level 36 scenic bar

Indoor pool and proximity to the city and main wharf area!!

It was perched on a hill and walking up that hill was hard for some in our party (very old and very young)

location and room accommodations

rain was a bother...