Our experience was awesome. The staff was friendly, the place was beautiful and peaceful. The location is within walking distance from everything. Would definitely stay here again.

Na

La Catrina is perfectly situated on the Alcala. In the midst of everything but My room was perfectly situated & very quiet. This is my second stay & I enjoyed it immensely. The hotel is spotlessly clean, room was large and very comfortable. Breakfasts were delicious. The staff were very helpful. I love visiting the art gallery which is part of the hotel. I shall definitely stay there again! I highly recommend!

nothing.

Very friendly staff, delicious breakfasts, the location was perfect. Room was spacious, clean and comfortable. We enjoyed our stay.

Only negative was that the shower head was clogged and not much water came out.

Very high-quality service, delicious breakfast and top position! Highly recommended 👌

The shower in the bathroom is a bit old

the location was perfect for us. the street was quiet. no traffic.

No ventilation in the bathroom. It was always musty smelling.

Location couldn't be better and the room was large with good aircon, big comfortable bed, plenty of hot water and excellent WIFI. Staff were friendly and helpful and the hotel and room were clean

Furniture in the room was pretty cheap and in need of replacement (drawers not closing properly for instance) and was totally out of character with the age and style of the hotel in general. Safe in room only suitable for cash and passport, far too small for a laptop or tablet. The included continental breakfast was ok but having to sign for it every morning where you had to fill in the amount (nil) and tip was not acceptable. Its either included or not. Being effectively forced to tip every morning isn't something that guest should have to do. Main issue with hotel was the NOISE. The courtyard acted as an echo chamber and with every room opening out on to it this was a major problem. From 6am the staff arrive to set up for breakfast making noise, breakfast starts at 7am equalling more noise then to cap it all, loud music is turned on from 8am. Because they close the front door in the evenings (understand the reasons for this) and guests are not given front door keys (unlike many other hotels I have stayed in throughout Mexico) you have to use the knocker to be let in...more noise, particularly with late arriving guests. To be woken up at 11pm by drunk and loud guests shouting and laughing in the courtyard with no respect for other guests is not acceptable. Hotel staff should be aware of this issue and take action for the sake of other hotel guests. If this had been a low cost hotel then these issues, whilst still being unacceptable, would have been more palatable however this hotel is priced towards the higher end of properties in Mexico (£80 per night for my stay) so I was not happy with my stay here and would not recommend this hotel.

I stayed in La Catrina de Alcala for 9 nights and found the service and cleanliness to be outstanding! Victor S, provided warm hospitality, whether checking us in or serving the daily breakfast: delicious fresh fruit and juice, delectable pastries, and coffee. You can see by his attentiveness that he takes great pride in ensuring that hotel guests enjoy their stay. Oscar made and served delicious pizza on the rooftop terrace, which is a fantastic option for evenings when you want enjoy the fresh air and watch the street vendors and tourist as they wander Calle Macedonio Alcala below. Rocio provided us with essential information about transportation options to the outlying villages where we liked to wander markets and visit artisan homes. She was always so knowledgeable and friendly, Our room was very spacious and immaculately clean! White walls, white bathroom tiles, and glass shower were spotless. Don't worry, the room wasn't a sterile looking white box! In the colorful Mexican style, it had warm crimson accent furniture and locally woven textiles/pillows on the beds. The traditional herringbone brick ceiling and old world doors blend tradition with modernity. The location is two blocks from the Zocalo, which is always an enjoyable place to visit just to people watch. A few blocks beyond the Zocalo are the Benito Juarez and 20 of November indoor markets. They are not be be missed for first time visitors to Oaxaca, as they introduce you to the amazing variety of delicious foods and crafts of the region. I will most definitely book this hotel again for the WARM and HELPFUL hospitality, CLEANLINESS, and LOCATION!

I would suggest providing a refrigerator in room or access to ice (from purified water).

nice old building, good breakfast.

no proper windows in the room (small windows onto a closed courtyard, so little breeze, air was stuffy.) if you wanted the existing windows open, you had to leave your place open and exposed to anyone on the main floor.

Everything was fantastic! The amazing staff, delicious breakfast, very peaceful atmosphere, so close to everything! We had a wonderful visit and highly recommend La Catrina de Alcala. Thank you so much for everything!

Very nice place to stay, Everything is near. The personal are amaizing. Oaxaca it is a place to visit.

Small breakfast but other options available

The managers went above and beyond to make our stay comfortable.

The mattress was on the harder side for me BUT……

the location was amazing and the staff was very kind and helpful. they had great cable tv

the rooms had no natural light and the beds were not the best

All employees were great. They met our expectations !

From the beginning to the end, we had a fantastic time. Victor and the other staff members were so caring that it felt like we were family. Maybe just as important is that the location is prime! Doesn’t get much better than this place. I will be back and looking forward to more of that one of a kind Mezcal with star anise!

Their bread is delicious and is homemade, the staff is truly helpful and friendly. The location couldn’t be better, it was the perfect spot while going in and out trough the city museums and mercados. Highly recommended. Will come back for sure.

Our stay here was great and the staff was nice and helpful with holding our luggage.

Other guests were noisy