Amazing location, very friendly and helpful staff, super comfortable, big rooms, great gym, lovely pool. Honestly we loved this place, apart from the food

Extortionate breakfast price that they really don't make clear, ended up paying 425 pesos for a coffee and a croissant because they didn't explain that there were different options. Food in the restaurant & room service was average, I wouldn't recommend eating at the hotel, but there are so many amazing places close by.

The water pressure and the plumbing all excellent condition. My husband enjoyed the amenities. The bell boys were very courteous and friendly.

That we placed laundry in the laundry bag without filling out the information and they assumed we wanted laundry and guessed which ones needed dry cleaning. So it was expensive. A call to clear it up would have been sufficient to avoid this mistake.

Guest rooms are beautiful. Very nice pool, and the food was delicious.

Nothing

Accommodation and amenities are outstanding. Decor too.

The breakfast offered in the special lounge is not up to par. The food is underwhelming and it gives airport lounge vibes with the enclosed space, seats and loud TV (not what you want in a hotel).

indeed a very nice place great room and lieleightfull service

nothing

location and the staff

the pool and hot tub could be cleaner

Great facilities, excellent staff.

A little to far from the main down town sites.

Everything was amazing and perfect

Breakfast buffet was a bit expensive regarding the choice of food

Everything

very clean and upscale

nothing

the pool and people making noise until 11pm or later is a problem. the rules should be strictly enforced