Location and not noise streets around.

I didn’t get a fridge on my room. maybe there are rooms with them but not mine.

the location was excellent. the staff was nice.internet was also very good

the property it is nice but a little old

not good

wasn't good

The staff was phenomenal. I speak minimal Spanish, at best, and they were very welcoming. I chose the hotel because of its location or proximity to malls and restaurants, walkability, and primarily because it accepts pets. I have two dogs and walked them regularly - outside of the hotel. The room was cleaned daily. I had tile floors which meant I could also clean the floors if there was an issue. Although I had a carrier for each, the staff provided me with two dog beds. I used their laundry services, and again, was very impressed with the results. Not to be misleading, it is a little older, and one of the elevators was not working when we arrived. While not a 5-star hotel, in terms of exceeding my expectations, ....this is a 5-star hotel.

The restaurant food was passable, but the hotel is surrounded by other options. The hotel lobby could be updated, but as I mentioned, the exceptional service provided compensated for some of their drawbacks.

Nice location, beautiful lobby.

The rooms were poorly furnished and half-clean.