Fun garden, nice people. The room was fine and the bathroom too, wasn't super shiny but perfectly fine!

the hostel is quite big and has a lot of space to sit.

I heard it is really social and that was exactly what I wanted but in the end I didn’t think that it was very social. breakfast was not there anymore but you still pay probably the same price. so it is quite expensive, there are nicer and cheaper hostels in Santiago. in a hostel like this I expect to have a socket at side of the bed. in a 8 bed dorm there was 1 socket. the volunteers were more interested in just interacting in their own group than to be nice and welcoming to guests. specially one volunteer seemed to be not really motivated, helpful and nice.

It’s close to the main street

everything seems to be really used and run off. The shower didn’t work well.

Property was in a pretty good location, staff was friendly, plenty of outside space

I felt like it could have been cleaner, but overall okay

the artistic design and interior decorations were incredible and it’s located inside a very cool and interesting complex of houses, which made it exciting. wifi was good.

first, several services advertised were not available. the airport shuttle doesn’t exist, but it’s advertised as having one. further, my ad showed that I would have lockers in my room, but I didn’t. Also, it’s shown as having laundry, but it only has a single dirty washer and the dryer doesn’t work so you have to hang dry the undies in a courtyard - not ideal. I’ve seen better laundry deals at similar hostels. second the staff appeared disinterested and generally unknowledgeable. would have to work to really get their attention. no services provided really. the worst was the hygiene, as the bathrooms looked out of a Saw scene and I could see and smell mold often. the kitchens are a mess too. bedrooms are super hot at night and the towels/linens are old and yucky. the general vibe of the place was just off.

The location was close to the city centre so you could walk to many places. The metro is also close. Wifi normally was pretty reliable and fast.

The hostel is next door to a nightclub, with music blasting every night until 4am. It was totally impossible to sleep. Also, the communal areas were covered in people's washing hanging up to dry.

The vibes, the places is colorful and nice and the stuff is lovely

kind staff, good location, good vibes

very hot, no AC or fan, not so clean, rooms are very small, a bit expensive, bad wifi

Welcoming atmosphere

People and culture

Very comfortable room, great location, good bar and parties in the evening

The breakfast is pretty basic, you need to get there early or you might miss it

The staff is very friendly, do very good tips about tour and the city and do all the best for the people to fell welcome and have fun. Its a party hostel so you have to be into parties. Luis, Esteban, Júlio, Alma, Paulina and Shein were the best ever Staff " muchas gracias por todo".

The first room was not too good and noisy, but after we complaint about it they were able to put us in upgrated room in a quiet area.