Literally everything, they were caring, understanding, the room even as an adult was a damn room to die for, having autism being in a completely foreign county can and has been stressful but these people tried their absolute hardest to help in any way they can. Loved the roosters they had roaming but the girlfriend had the fun idea of feeding them from the balcony the first few days they ended up waking us up at 6am every morning for food 😂. Other than that I've stayed in 5* hotels that don't touch the surface on this place. Can't recommend more to go. If you got the option, go.

pool was super!!! food was great!!and seating areas were lovely too. garden was really nice

lifeguard wouldnt let me backflip off rocks .no parking!! had to park down road and walk everytime didnt get a good view from balcony

clean rooms , friendly staff and very helpful

food is poor at times

Staff was Lovely

Poor rooms, awful restaurants Long queue for drinks

Everything was brilliant, the staff were all fabulous, so helpful. The hotel was clean and the facilities were great, lovely pool! We had massive issues with our hire car and the staff went above and beyond for us, so so grateful.

You have to pay extra to use the indoor pool which was disappointing, however very minor! I think it was €12 for 90 mins so we decided against it.

roon and pool

all gud

Personal, essen, all inklusive, rooms... I am disappointed

Nothing

Everything

Food and entertainment need improving

Rooms were clean and ok. Pool area nice. Staff polite and spoke English.

Location not good but there was bus from hotel to downtown. Distance is about 3 km. Breakfast, all inclusive restaurant was the worst I have seen and been. Food was tasteless and there was very limited variety. Badly organized. I didn't know before it is possible to bake cakes without sugar, now I know. I cannot understand why this type of food is offered, there should be at least some sauces or spices to add to this type of tasteless food. Don't underestimate tourists' taste palette. 90 % of guests were retired Spanish people, so if you are a foreigner, take this into account. Not much company there. If you like bingo, then this is your place.

Food was very good. Only that exceeded my expectations, everything else was as expected. I had to wait for my check in turn, but that didn't take long. Check in itself was quick and easy. Room was clean. If you're an all-inclusive guest, you don't have to pay for drink anywhere. Only thing that works like a deposit is paying at the reception for the glass tickets, and after using them at the bar, you get the money back after returning those tickets to the reception.

Hotel obviously needs some renovation. It has 4 stars, but clearly from before. Everything else was good.

Slide in the pool was great for children, children’s entertainers we’re fantastic , especially it Alex.

Evening meals weren’t the best

Faulse advertising on booking:it doesn't have air cond.,it doesn't have mini bar,just empty regrigerator in the room.As all inclusive booking,you need to pay for the water ,1€ -500ml bottle,and you are not allow to fill it from the water dispenser.Soap dispenser and hair dryer didn't work .The food is the same every day,and not very good .When you check-in they not inform you about anything,you have to guess yourself how the thinks work ,like getting a drink from the bar you need to buy 1€ ticket from the reception and then go downstair to the bar and get your drink ,they just let you go downstairs to the bar,and there they will tell you sorry we can't give you a drink ,you need to go upsters to the reception and buy ticket first,information which they should provide it when you check in .Avoid going there unless if you don't want to spend all you holiday making complaints.Even if you do it they won't give you any upgrade of refund ,the maneger is so rude,when you try to explain what is wrong he is just shoutting and screaming.Booking doesn't help at all ,I phoned them on 8th July to complain about my ruined holiday,and ask about partial refund ,and after 7 days I didn't get even a complaint registration email.