Rooms were clean and staff were friendly

Food was dire - really really bad.

good location , nice rooms , fantastic breakfast

n/a

Excellent stay, brilliant shower, comfy bed and breakfast was fantastic.

Nothing to complain about

Staff were great

Room size great but very old and dated bed too soft need better quality. Dinner poor quality but great service.

Breakfast was outstanding, plenty of choice and very tasty. Staff were all lovely. Very large bed which was really comfortable.

Very spacious ground floor bedroom as we had asked for. The gardens surrounding the hotel were a great bonus. Good choice of breakfast.

The Guest lounge is very tired and has no windows or views. The catering staff were very busy. Possibly short staffed.

Excellent hotel .staff friendly and helpful ,breakfast was very good

The location and the service. The food in the restaurant was very good.

Everything was great.

The staff were very friendly and helpful, the location is wonderful with stunning views across the gardens breakfast was good with a great selection. Had dinner in the restaurant which was very nice.

The location was superb but don’t rely on a SatNav!!

our room was very comfortable, spotlessly clean and quiet.

Really comfy beds and lovely room. Delicious restaurant on site.

Really noisy through early hours with guests walking past room talking loudly obviously after a few drinks. Didn't sleep well because of this unfortunately.

This place is a hidden gem! The hotel is on a private campus which belongs to the university, there is a local cafe a short walk away and the hotel itself and the grounds are just stunning! The staff were very friendly, the room was spotless, they were very doggy friendly. I would go back there in a heartbeat

Lovely grounds around hotel. Great staff and thoughtful touches in room. Great breakfast.

Mattress slightly soft.

Great breakfast selection!

The staff were very helpful. Uncomfortable pillows were swapped quickly Car parking is close, room size ok.

Cooked meals were unimpressive. The room was too hot, AC was noisy and inefficient. Two nights of restless sleep. Wouldn't stay again

Location is superb, set in the beautiful grounds of the Crichton. Excellent position close to the the town. Excellent breakfast, and plenty choice.

Rooms are a bit tired now, furniture dated and worn, especially the settee in the room. Ours appeared to be the only room without voiles on the windows to afford some privacy when the curtains were open. The lounge bar area was very dull and boring. Lacked any quality and ambience.

Good Breakfast

Nothing

Friendly & professional staff. Location. Excellent breakfast.

Nothing.

location in the Crichton gardens, and rooms have been upgraded

nothing

Excellent location, good food and very friendly staff.

Nice Breakfast. Dinner was very disappointing: I had booked a table for my husband and his friends for 5pm and had requested them to be seated near a TV to watch the rugby before they crossed the road to hear our Choir so they didnt have a huge amount of time. The gas was not working. Not enough food and the hotel was freezing!! The TV they were trying to watch had no sound

As Above..................................

room and breakfast

No room service available public areas/bar very cold dinner was very disappointing