Head of the restaurant was simply fantastic as were all the staff

Comfortable bed, really good english breakfast, staffs were nice. Loccation is nice with plenty space on parking place.

I was accommodated in room 150 and I had really heavy luggage on wheels. There was area where I have to use stairs. It could be problem for someone who is not strong enough. For me it was just a bit uncomfortable.

Quiet , friendly staff

More on menu would be nice

Very bad and very rude stuff 20 time asking for room number

We are three people only 2 towel one shower gel and shampoo

Good breakfast.

The room was a very long way from the reception with several lots of steps to pass. The bath had no handle to aid stepping out.

Had to wait when we arrived for staff to finish their conversation before acknowledging us. Booked two of the same rooms, yet our was tiny and our friends was more like a suite with living room area and separate bedroom. Unsure why the rooms were so different yet the same price! Bed was uncomfortable, room was very hot with aircon unit outside our window so very noisy all night! Wasn't very clean, around shower was mouldy, broken plug sockets and generally dated. We checked out after one night, we all barely slept and made our trip miserable.

Good Breakfast

Nice bright room with spacious & clean bathroom. Great pool, sauna, steam room & jacuzzi on site. It's a big venue so even with a lot of people it didn't feel busy.

The bar and restaurant staff need to come up with a better way for guests to order food. If you are going to direct customers away from the bar to a separate till to place food orders, someone needs to keep an eye on it so guests aren't left waiting around.

the bar / gardens / golf club!

the prices!

Hotel nice clean staff very good

Went to hotel for spa facilities but did not get to use them busy tried 5 times and when got a chance to use the spa it wasn't working staff said pump.had been going for a while so very disappointing for us..To many people using facilities.

Staff friendly and helpful. Hotel grounds were pleasant and well maintained

Rubbish on floor when we first entered room, cobwebs in window area. On arrival there was space between the twin beds but the next day they had been pushed together and we had to ask a member of staff to separate them. Easy chair and table had to be moved to allow space to get into one of the beds. Only 1 shower gel & shampoo for 2 guests, needed to hunt for 2nd set of towels, refreshments not replenished. Car park surface poor with a number of potholes.

Room warm and comfortable. Food well presented and good. All staff - reception and dining room extremely helpful. Ambience welcoming and friendly

I have no criticism to make of the hotel.

it was convenient - close to motorway and Scunthorpe

unfortunately there was a wedding party of 250 guests and the noise they created made it impossible to eat in the hotel. our bedroom was at the far end of the hotel on the second floor and the one lift was totally inadequate. we found the distance from reception to our room for an elderly couple was too far. if we book the hotel again we will make sure that the room is easier to reach. f

The facilities excellent staff lovely

Nothing all good

The location, staff, and facilities were great. I’d say the rooms were getting a little tired compared to the reception and bar areas. We got given a room which wasn’t really for us and Claire on reception couldn’t have been more helpful and got us into a more suitable room which made our stay superb

Pool area lacking in space as was very crowded

location

room basic and old

Cody

Everything apart from bar sevice

Bar service was terrible to few staff trying to do do too much no fault of staff