everything

the staff was very kind and the hotel was very clean.

boutique

layout compromised to fit old building

The locations is wonderful, located in the city center. Lots of restaurants in the area. Very safe area to walk even late evening. The staff goes way beyond being helpful. They providing many different recommendations and all were excellent.

Fabulous boutique hotel in the heart of Bordeaux. The staff was very attentive and provided great service and recommendations for restaurants. Prior to the trip, I had requested two all-day tours in wine country with lunch reservations. they selected great Chateaus to visit, reserved wonderful lunches and scheduled a private car and driver for both days. These tours were the highlight of our trip to Bordeaux. Breakfast was served in our suite every morning.

We had the largest suite on the top floor and it was spacious except for the bedroom which was modest in size with a queen bed. As the suite was converted attic space, there were a few places where one could bump their head if not being careful.

the location was perfect to explore the city, near the major shopping district and close to amazing restaurants. The staff were the highlight, they were so friendly and helpful.

n/a

Big suite with full amenities.

The wc toilet is too small.

Breakfast served on our terrace.

nothing

convenient for Bordeaux Centre.

The room was a bit dark with no view other than a wall.

very well located

Good location, very central, right beside the cathedral.

The ground floor suite was very large, very well appointed with excellent facilities but it was a little dark - it opened on a terrace but got little natural light. We were a little disappointed (and surprised) that the terrace directly off our room was not private but was a shared space. The hotel is a collection of suites and rooms and has no communal facilities.

Staff is very friendly.

None

The suite was very comfortable and well furnished. The bed too was extremely comfortable. But above all it was the friendliness and helpfulness of the staff that was memorable.

The fact that there was only an open shelving area for clothes. It was far too small for a couple and not at all practical for hanging dresses.

great location, great staff

central location; quick check-in; nice yard; spacious room (a big plus); cookware in the room; intimacy and closeness as a small boutique hotel

nothing, we love it very much

Everything

nothing

Location superb, room very clean, staff friendly and always helpful. Wonderful shower

Nothing

Great location, incredibly clean, and the staff are phenomenal. We had a wonderful time and will definitely return to Hôtel Cardinal!

Nothing. It was great!