Breakfast was great, fruit was amazing and service was impeccable.

Rooms were cold but they had space heaters to help.

The view from my room, and near main drag.

Price is a bit higher and bathroom floor VERY slippery when wet.

Their sin gluten entree on the restaurant menu definitely has gluten. One of us suffered through an awful night because of that.

The hotel layout and buildings, nice room size, close to train station

very basic breakfast, not close enough to center of town

the location was close to the train station

the room had no-hitter and I got cold

Great! location.

Gorgeous sexttings, near the train station. Beautifully designed buildings and great garden to rela

Completely unplanned, we spent two nights in Ollantaytambo due to an agricultural strike that blocked all the roads and the railroad in and out of town, including the train to Machu Picchu. And although we never made it to Machu Pichu, we are so happy we got to spend two nights at this gorgeous property. They basically opened the hotel just for us and couldn’t have been more helpful while we we trying to figure out if the train was going to operate and how to get back to Cusco to catch our plane. The rooms are very comfortable but what makes this hotel extraordinary are the gardens that surround the buildings where the guest rooms are located. The views of the surrounding mountains were amazing, the air smelled of flowers and plants, and we were lulled to sleep by the sound of water running through the property and awaken in the morning by the birds chirping. The location was also excellent, only a three minute walk down to the train station and about 7-8 minutes up to the main square. The hotel has a gate that remains locked and you have to ring a bell to enter, which is reassuring for those worried about safety, although we never felt unsafe in this little town, and we walked around a lot both at night and during the day. The breakfast was excellent, buffet style with a lot of choices, and so was the one dinner we ate there. We will return to Peru to see Machu Picchu and we will stay at this hotel again!

The hotel grounds are beautiful. We really enjoyed the sound of the water running through the facility. Breakfast was great and we also enjoyed a couple of dinners here. Close proximity to the train station and the inca ruins.

Nothing

A unique and boutique hotel in a large complex and quite spacious. The staff was very friendly and the breakfast was great with wide selection of food. I lost my hat and they forwarded it to Cusco the next day. So the service was excellent.

The proximity to the train station (5 mins walk) and to the archeological site (10 mins walk) make it ideal if you are stopping by on the way from/to Machu Picchu. The gardens are the most beautiful part of the hotel and are very well kept, with raised terraces from which you get a lovely view of the surroundings mountains and site. The room is spacious, bathroom was clean. The breakfast was good.

The garden has no service whatsoever. Many cosy sitting areas for what? Why not add a bar somewhere on the top terrace? So you can enjoy the view while sipping a beer?! The breakfast lounge is a bit outdated, as much as the nearby living rooms. The whole place is poorly designed. There is NEVER staff around to offer you a drink or snack. Nothing. We came back from sightseeing around 11 and went to the indoor bar on the first floor (the design is simply atrocious) sat there for 20 minutes, no one showed up. I mean... why having a bar in the hotel if there is no one working there?? The place has a LOT of potential, they should invest more in the garden (and general) service rather than the up keeping of its greenery ROOM TIP: if you get the n 35 change it. Overlooks two parking lots from both windows!!!!!!!