The staff were excellent with customer service Good hotel with it’s own car park. The rear garden was nice with tables to sit at.And the view of the sea was great

Can’t complain really but some elderly people might struggle to walk back up the steep hill to get back to the hotel after spending time in the restaurants ,bars and shops which are located down the street

The sea view and how much daylight that was coming through both of the windows, which made the room nice and bright. The room was quite, with not much noise that could be heard from outside, esspecially during the night, apart from the seaguls. The bed was a decent size and was comfortable. There are tea and coffee making facilties in the room., along with a bottle of water. Wardrobe space was adequate for what was required during the stay.

The toilet flush was not very good.

Good large room, comfortable beds, staff very helpful with everything including, position luggage also early breakfast on day of departure

Restaurant was closed, location on main road

fantastic location lovely garden area cute room amazing view friendly staff

all good

Location , garden and view. Comfortable clean room

The continental breakfast could be improved. There wasn't a great selection of fruit and not enough croissants for the amount of people staying. Also the coffee was very weak, but that's an individual opinion.

The two young women who run the hotel were exceptionally attentive, professional and made us feel valued. Always happy to help, offer advice and suggestions, they really worked hard to make sure our stay was happy. I cannot recommend them highly enough. The hotel was quaint, very comfortable, lots of different places to hang out... a room with comfy sofas and tables, bright dining areas and lovely garden to relax in.

Large range of breakfast options including full english and continental buffet, all of generally good quality. However service is inconsistent as explained in our experiences below. Location was very good and a short walk from the town with free parking opposite for guests which was handy given how busy Lyme Regis can be.

Poor value for what we paid. We did not receive a service worth £150 per night, in fact we received barely any service at all. In our three-night stay the room was not cleaned. After first the night uncleaned we just chalked this up to them forgetting, we asked them the following day to replace our used towels, which was subsequently not done. By this time we were on our last day; we were not given any room tag for our door to indicate it required cleaning either. To top this all off on the last day we waited 50mins to be served breakfast, despite there being only being two couples left to be served. Service seemed to get progressively slower and worse the longer we stayed. The room was facing the road which got very loud at times during the night, we kept the windows open because it was hot and no fans were provided. The mattress seemed old and the bedding was not great quality.

well located for Lyme, friendly hotel, good breakfast, room perfect for a short stay. all staff helpful and considerate. gardens and views from room fantastic.

shower a bit weak in water pressure, stairs in character with the property but may be a bit difficult if mobility poor

Comfortable . Friendly staff. Good parking.

Nothing

The entire facility

Breakfast. When asked for a timeframe to eat we chose 8am and didn’t get breakfast until 8:45am.

The staff was so friendly and helpful! The location of the inn is ideal to the town and beach. Breakfast was great and the staff even went out of the way to get an item that they ran out of.

The room was a little cramped, but clean and appointed nicely! The internet did not work at all.

location and staff really friendly

long wait for breakfast. hotel looking a bit sad

Lovely staff, great garden and views, breakfast included. Comfy bed too. Location is great

Bathroom the shower door was only half way across so water went all over. Glass table tops are not stuck down so did bump my thigh a few times on the corners that moved.

family vibe

breakfast took too long from order to table

Breakfast good. Most staff very helpful.

Evening meal

Very clean and bright room

The young lady on reception, bar,breakfast was lovely and very helpful.

Cleanliness was disappointing, breakfast was poor, an hour to wait. 500 yards to beach? No parking on arrival.

Good cooked brekky pastry option good on second day, non on first morning. room was nice, sea view was superb, staff were absolutely excellent.

price was a bit steep for time of year.

Nice comfy room, good bathroom and shower.

Only problem was the remote for the tv was glitchy.

We stayed in room 12. The view was incredible, and the furnishings were comfortable. The staff were lovely and friendly. The breakfast was tasty.

The room was very cold, as was the breakfast room. Also, the restaurant was not open when we visited.

it’s just mediocre

meal service , food pretty poor

location and ambience. quality of breakfast and very comfortable bed.