Liked the patio and the hotel location. Front desk staff were pleasant and helpful. The ballroom looked lovely. Bath and shower good, plenty of hot water

Bed was just OK but could have been better. No cupboards in the room so lived out of a suitcase for 4 days. No kettle in room, the bar staff were very hit and miss, bringing wrong drinks, taking forever with orders and then having to go back to rectify, a very strange system,

Clean rooms, spa facilities, pool area

The dirty dishes collected on a trolley in the restaurant while eating breakfast, this should be somewhere not seen by the residents. No teaspoons available at breakfast so wooden spoons were put out, not a good standard for a four star hotel Having to continuously ask for spoons, glasses, plates etc Fridge in room not working for the whole stay despite telling reception No food to be had at the poolside, when there is a private function in the bar area.

Att dom inte kunde få fram en räkning i resturangen utan en kladdig lapp skriven slarvigt dessutom felräknad annars ok

Spotlessly clean and the front desk personnel were fantastic

The staff were pleasant and helpful. The rooms were clean and comfortable. Breakfast choice was better than expected(having read other reviews) The bar area was very ornate, with pianist at the grand piano.

Television had no channels available, but we didn’t go to Rome to watch television.

The room was awesome, and the lobby bar and pool. Reception staff and front of house manager were very friendly and front of helpful. Also appreciated the live Piano musician on the evenings.

The wait staff were a bit slow and not as attentive

Room was big & spacious for our family. Breakfast was good. Bathroom was big. Close to public transport.

It was a bit loud at night.

The room was beautiful and elegant

The air-conditioning was hard to figure out and very hot and it was uncomfortable