Live Aqua Beach Resort Cancun
Estância em Cancun
Estância de 5 estrelas
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimaçãoTraga todos os seus amigos e família, até mesmo os peludos
Sobre este estância
Live Aqua Beach Resort Cancun
O Live Aqua Cancun Beach Resort Cancun beneficia de acesso directo à Praia de Cancún. Apenas dispõe de uma piscina exterior com vista para o Mar do Caribe. Apresenta bonitos quartos com varandas, 9 restaurantes, 5 bares e um spa.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Fumar permitido
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
TV
Acessível para cadeiras de rodas
À beira-mar ou margem
Ginásio ou centro de fitness
Jardim
Mapa de Cancun
Quartos disponíveis
2 Duplo • 34 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
2 Duplo • 33 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
2 Duplo • 33 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
2 Duplo • 44 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
2 Duplo • 40 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Comentários
Revisões 100% validadas10.0
Everything!
Nothing
10.0
El hotel en general
Las obras cerca del hotel , mucho tráfico
9.0
La atención del personal muy amable
Un poco lenta la atención del bar en la piscina.
por otra parte tuve problemas con el pago, ya que booking me cargó el 50% del valor, y en el hotel me pidieron pagar el 100% nuevamente, indicándome que no se hacían responsables por cobros realizados por booking, que debía verlo directamente con ellos para lo cual me facilitaron el teléfono de la habitación sin cobro. Lo anterior no me parece, ya que si ellos ofrecen la opción de reserva a través de un tercero debieran validar que esto no le genere inconvenientes a sus clientes. Producto de este inconveniente no se si volvería a reservas en el hotel a través de booking
10.0
Beach. location clean good food. Room staff great.
Pool staff need to know they are in the hospitality service.
10.0
The moment you get there it is like walking into a paradise
Nothing
1.0
It was our 4th time in a Live Aqua. Everything was great till our last stay at the Cancun Resort when everything went wrong
The stay was going great, but at the second day the hotel staff went to clean our room. We were at the pool, and my wife had left her wallet in the room with our credit cards. At the very time window the hotel staff were cleaning our room we were victims of a credit card fraud. Apparently we purchased twice the same vacation deal with a Mexican vacation merchant within seconds of difference, aprox USD $3000. Immediately we were informed from our bank we let the security hotel know what was happened, but the response till today has been poor. Another thing that was very suspicious was that the cleaning staff resign 2 days later. You never expect a 5 star hotel to be so indifferent at the complex situation. We feel completely mugged by the hotel chain. Will never book with them again!
8.0
The staff is nice, the food is the best.
The swimming pool water is a little bit dirty
9.0
Staff is wonderful!
All was good.
8.0
Great facilities.
For a 5 star, the staff are not that good and the food is average enough. I really enjoyed my stay but not 5 star enjoyment.
9.0
everything was awesome, the good and facilities were fantastic
The staff in Hidden Garden were extremely rude and the night we wanted dinner at the restaurant we were made to stand in the rain. only negative I have
10.0
Excellent hotel. From the minute we entered the front door to the minute we left. It was a fantastic experience. Food was superb, beach is lovely. Plenty of options onsite.
Nothing.
8.0
the pools
that all the beds where always busy
7.0
Rooms clean.
Beach / water clean.
No available chairs on the pool or beach. The staff seemed flustered and overwhelmed. ZERO entertainment at night. Food was below standard. Drinks were watered down.
10.0
location and grounds
N/A
6.0
very clean
lovely friendly staff
separate lounge on 5 th floor
can’t get a sunbed after 7 am
very busy pool area - beds too close
too many cabanas that you have to pay extra for
not enough normal beds
at dinner have to wait an hour for a table to eat if you go between 7:30-8:30 pm
10.0
the customer service is amazing . everyone is so nice and treat you like a star.
the food is superb. we try all the restaurants and each one has exceeded our expectations.
the property is very clean, well takeoff care and smell super clean . they have aromatherapy scents throughout the property that rejuvenate and relax your mind.
I will definitely be back .
10.0
Everything was spectacular.
Nothing
10.0
high quality hotel with great hospitality, good food, many options of restaurants, comfy and elegant rooms
6.0
Location and rooms were well like before
Food & drink was not good like the last time we stayed there
10.0
The property was amazing! Everything was so clean & well maintained.
The food was amazing at each place we ate at. My personal favorites; Azure for breakfast, grilled chicken on the patio for lunch and either Italian or MB for dinner! Hats off to the chefs!
Not very handicap accessible. Stairs up to bathrooms near the pool, stairs to access the pool, stairs up to Aqua Bar.
We were at the Resort on Super Bowl Sunday, the only public place to watch the game was at the Resorts ‘Super Bowl Party’. The resort refused to put the game on at the indoor bars which was terribly disappointing. We ended up watching the game in our room.
8.0
quiet & restful; great pool & beach; great breakfast.
food is very small portions
7.0
Staff was very friendly. Pools were great. Beach access was nice.
I booked a king size bed. 2 hours before we were to arrive , we were advised they didn't have a king bed, but 2 queen beds. That wasn't what I booked nor wanted. We had to move rooms the following day. Drinks were veryyyy watered down. You couldn't taste any alcohol and I felt absolutely nothing. Rum and cokes tasted like just coke. I'm not the only person who felt that way too. Not worth the money of all inclusive if you can't taste any alcohol or given any. Also, when you are spending a LOT of money to be on vacation, they pull you aside to tell you about a *vacation plan* that they offer. Very misleading. Probably won't stay there again.
10.0
A hotel with a well-filled experience and enormously good service. you can get any wish you want in the way of food. from various restaurants to room service, this is an accommodation I strongly recommend.
10.0
The staff are so so friendly, helpful and super happy with an amazing energy!
There is so much attention to detail with how the hotel grounds look, there is so much to look at and it has a really nice vibe and atmosphere about it.
The food is just wow! In every restaurant they have it’s absolutely delicious, including the room service food.
The rooms are really nicely decorated, modern and feel super cosy and the bed was SUPER COMFY! and the little things like the curtains opening automatically when you enter the room and a beach bag to use for around the pool and the door key being a wrist bracelet which was super convenient !
the entertainment was also very good.
The beds around the pool are super comfy, like a double bed and they even put a sheet on for you!
the selection of desserts wasn’t the best
8.0
The rooms and the beach area
The layout of the pool area and the small pool bar
10.0
the room is amazing, clean and big. They came 2 times to make your bed, at the morning, and afternoon to get your bed ready for sleep. (never seen it in my life) love it.
perfect location, 4 pools, clean and amazing view. amazing staff. the 5 restaurants are amazing specially MB, takes 1h waiting but worth it. you can order anything to eat or drink … it’s amazing. no restrictions.
a bit expensive. Could have transfer airport - hotel.
Perguntas frequentes
Quanto custa este estância em comparação com outros em Cancun?
O preço médio de um alojamento em Cancun é de 118 € por noite. Este alojamento está 224 € acima da média.
O estacionamento está incluído neste estância?
Sim, o estacionamento está listado como uma comodidade em Live Aqua Beach Resort Cancun. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância?
Sim, está disponível uma piscina para utilização em Live Aqua Beach Resort Cancun. Aproveite a água!
Live Aqua Beach Resort Cancun permite animais de estimação?
Sim! Este estância é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Live Aqua Beach Resort Cancun?
Encontrámos 14 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, são permitidos animais de estimação, internet/wi-fi e fumar permitido.
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